Small Talk
A common question you ask someone at the start of a conversation.
What is “How are you?”
Two magic words that make you sound polite.
What are “please” and “thank you”?
Saying “Good morning” when you arrive shows this.
What is friendliness/respect?
Folding your arms can make you look like this.
What is closed off or unfriendly?
A coworker shares good news.
“That’s awesome! Congratulations!”
A safe topic to chat about with someone you just met.
What is the weather/sports or good music?
Saying this when you bump into someone.
What is “excuse me” or “sorry”?
When a coworker is talking, you should do this.
What is listen?
Smiling during a conversation shows this.
What is warmth or friendliness?
You accidentally interrupted someone.
“Oops, sorry—go ahead.”
This place is a common spot for small talk.
What is the breakroom or elevator?
Letting someone go ahead of you in line is called this.
What is being courteous?
Showing up on time shows this.
What is responsibility or respect?
This is what you should do with your eyes to show you're listening.
What is make eye contact?
A friend is going through a hard time.
“I’m here if you need to talk.”
Talking too much about yourself can make others feel this.
What is bored or ignored?
Talking over someone is considered this.
What is rude?
Helping a coworker who is struggling shows this trait.
What is teamwork or kindness?
Nodding your head while someone speaks shows this.
What is you're listening?
You need to ask for help politely.
“Would you mind helping me with…”
Small talk helps build this between people.
What is connection or trust?
Sending a thank-you message after an event is an example of this.
What is good etiquette?
Smiling and saying hi creates this kind of environment.
What is a positive workplace?
Tapping your foot or looking around may show this.
What is impatience or boredom?
You’re running late to meet someone.
“I’m so sorry, I’ll be there soon.”