What should you do if you accidentally bump into someone with your cart?
Apologize and make sure they are okay.
What should you do if an elderly person or someone with disabilities boards the bus and there are no available seats?
Offer them your seat
What should you do if you need to get the waiter's attention?
Wait for them to make eye contact and raise your hand.
What should you do if a stranger starts a conversation with you in a public place
Be polite, but cautious and keep the convo brief
What is the first thing you should do if you hear a fire alarm in a public place?
Remain calm and follow the building's evacuation plan
How should you respond if someone asks you for help reaching an item on a high shelf?
Politely help them if you can or find a store employee to assist.
How should you behave if you are listening to music on transportation?
Headphones and volume low
How should you behave if your food order is wrong?
Politely inform the waiter about the mistake
How should you respond if a stranger asks you for directions and you know the way?
Give clear and simple directions
How can you help ensure your safety during an emergency in a public area?
Know the nearest exits and listen to instructions
What is the polite way to behave in the checkout line if if it's moving slowly?
Wait patiently and avoid complaining loudly.
What is the appropriate action if you need to exit the bus or train and someone is in your way?
Politely say excuse me
Why is it important to use please and thank you when ordering food
Shows respect and appreciation
Why is it important to maintain personal space when talking to strangers?
Shows respect for their comfort and boundaries
Why is it important to have an emergency contact list?
So you can quickly reach out in an emergency
Why is it important to put items back where you found them if you decide not to buy them?
It keeps the store organized and helps store employees.
Why is it important to keep your belongings close to you on public transportation?
To avoid taking up extra space and to prevent loss or theft.
What is the polite way to handle a situation where the restaurant is very busy and service is slow?
Be patient and understanding.
What should you do if a stranger makes you feel uncomfortable or unsafe?
Trust your instincts and remove yourself from the situation
What should you do if you see someone get hurt in a public place?
Call for medical help and provide assistance if you are trained
What should you do if you accidentally knock over a display?
Inform an employee immediately and offer to help clean up.
How can you show respect to the driver and other passengers on public transportation?
Follow the rules
How should you handle a situation where another diner is being very loud and disturbing your meal?
Ignore it or politely ask them to lower their voice
How should you handle a situation where a stranger asks you for personal information?
Politely decline to share any.
How can you prepare yourself for emergencies before they happen?
Learn basic first aid and know the emergency procedures of places you visit often