Problem Solving
What are the 5 different levels of problems on the problem scale?
very small, small, medium, big, very big
What is nonverbal communication?
What is the transmission of messages through a nonverbal platform such as eye contact, body language, social distance, touch, voice, and physical environments/appearance. Not through the use of written of spoken words.
What does it mean to take perspective?
Perceiving or looking at a situation or concept from an alternative point of view.
What are 3 conversation rules?
Respect Each Other, Be Present, Open-mindedness, Stay on Topic, Give Everyone a Chance to Speak, Mind Non-Verbal Cues, Inclusive Language
What is one way of differentiating a big problem from a very big problem?
Very big problems: more rare, hard to solve even with adult help, long lasting damage
Name 5 examples of nonverbal communication.
facial expressions, gestures, eye contact, posture, appearance, touch, proximity, silence
You are having a conversation with your teacher about something in your life. The bell rings and your teacher cuts you off and rushes the conversation to an end.
Although this hurts your feelings, what is the perspective of your teacher?
They need to get class started.
True/False: It is okay to blurt if your thoughts on topic with what the teacher is saying.
False
You have to cancel on your friend because you forgot about your sister's recital.
What size problem is this?
Small Problem
While your teacher is reading aloud, you decide to interrupt say something that you think is funny, but the room remains silent and you notice a few students look at you with confused expressions.
What are the class's non-verbals telling you?
The class is annoyed/frustrated that you interrupted. The class does not think you're timing or your joke was funny.
What can you do to ensure you form a wholistic perspective?
-ask questions
-wait till you have all the information
-do credible research on your own
True/False: It is okay to tell jokes or make comments that you know could be offensive to certain people around you.
False. This is insensitive and mean.
You always get hungry during your second class of the day and it makes it hard to focus, but your teacher won't let you eat in class.
How can you solve this problem?
Eat during passing period.
Eat towards the end of your first class.
During a class discussion, you notice that some students are not looking at you, a couple shake their heads, and a few look shocked/confused as you are sharing your thoughts.
What are the non-verbals communicating?
Those students disagree with you or do not like what you are saying.
You make a relevant and funny joke at an appropriate time in class, but few people laugh.
What could be the perspective of the people who didn't laugh?
They didn't get the joke.
The content of the joke is unfamiliar to them.
They were working on something and didn't hear you.
When answering a question in class what should you keep in mind?
Be on topic, be school appropriate, be concise, don't be attention seeking
You learn that your friends is spreading misinformation that about you.
How can you solve this problem?
Confront your friend in private.
Cut off that friend.
Tell an adult depending on the severity of the misinformation.
During a class discussion, you noticed that a handful of students are looking at you and nodding as you share your thoughts.
What are the non-verbals communicating?
The students agree with what you are saying.
Someone cuts you off in traffic.
Before getting angry, what could be the perspective of that person that cut you off?
They are on their way to the emergency room.
They are late to pick up their child.
How does blurting make people feel? What can you do to avoid blurting?
-Blurting make people feel frustrated with you.
-Raise your hand, write/think answer, squeeze your hand