Chapter 1
According to the National Association of Social Workers, the primary mission of the social work profession is to:
a.
help legally mandated clients solve their mental issues.
b.
empower women and minorities.
c.
help meet the basic human needs of all people.
d.
develop research methods specifically for the field of social work.
Which of the following statements is true of the evolution of group work as a practice method?
a. Group workers practiced in settlement houses and neighborhoods.
b. The units targeted by group workers were very small.
c. Group workers’ objectives addressed broad social problems such as discrimination.
d. Group work was characterized by broadly defined remedial efforts.
In the context of social work, individuals who can negotiate a contract addressing some of their concerns are called:
a. potential clients.
b. applicants.
c. respondents.
d. venture capitalists.
In social work, social workers’ “integrity” includes:
a. treating only their colleagues respectfully.
b. presenting themselves and their credentials accurately.
c. using various forms of misrepresentation to help clients.
d. involving clients as allies in agency disputes.
In the context of the purposes of social work, _____ involves the timely provision of services to vulnerable persons, promoting social functioning before problems develop.
a. prevention
b. restoration
c. remediation
d. intervention
According to the philosophy of direct practice, social workers aim to assist in the empowerment of their clients by:
a. removing the clients from their own environment.
b. coercing the clients’ families and friends into changing their behavior.
c. making difficult decisions for the clients.
d. assisting the clients in accessing critical resources.
Establishing _____ reduces the level of threat and gains the trust of clients, who recognize that social workers intend to be helpful.
a. a rule
b. dominance
c. rapport
d. a goal
In social work, “competence” of a social worker includes:
a. developing his or her expertise.
b. continuously understanding clients’ cultures and strengths.
c. looking over other social workers’ shoulders to catch and correct mistakes.
d. accepting all cases referred once the social worker is licensed to provide service.
Empirically based practice refers to:
a. promoting models of practice based on scientific evidence.
b. abiding by the ethical decision-making model for ethical practice.
c. seeking single approaches to direct practice.
d. using ego psychology to guide social work interventions.
When working as a planner, a social worker might:
a. resolve victim–offender situations.
b. mediate conflicts between divorcing partners.
c. develop after-school transportation services.
d. advocate pension policies to enhance social justice.
Which of the following is true of involuntary clients?
a. During the initial session, involuntary clients perceive social workers as allies and often feel close to them.
b. In the case of involuntary clients, if agreement is not reached about the appropriateness of services, the social work contact is immediately discontinued.
c. Contracting with involuntary clients contains a layer of legally mandated problems or concerns in addition to the clients’ expressed wishes.
d. Involuntary clients usually face situations in which all of the concerns are their own.
Which of the following is an appropriate strategy to use when a social worker cannot accept the client’s behaviors or beliefs?
a. Acknowledging the client’s reactions and exploring them through supervision or therapy
b. Transferring the client to another social worker and informing the client that the reason for it is personal rejection
c. Convincing the client to change his or her behaviors or beliefs before helping him or her
d. Condoning all the behaviors of the client and masking feelings while working with the client
Mezzo-level of social work practice includes:
a. relationships with families.
b. relationships with peer groups.
c. relationships with individuals.
d. relationships with private organizations.
Mr. Smith is elderly and is unable to drive to the grocery store and the pharmacy. Daniel, his social worker, coordinates with the grocery and the pharmacy store owners and arranges for groceries and medicines to be delivered to Mr. Smith’s home. In this context, Daniel plays the role of:
a. consultant
b. organizational analyst
c. supervisor
d. mediator
Which of the following is true of direct social workers?
a. They employ similar intervention strategies for all clients.
b. They employ interviewing as the primary vehicle of influence.
c. They use the universal human behavior theory to solve clients’ problems.
d. They use one standard model of practice to deal with all clients.
A social worker who experiences sexual attraction to a client should:
a. act on the attraction.
b. reconsider his or her suitability for the profession.
c. discuss it with his or her supervisor.
d. discuss it with the client in private.
Which of the following levels of practice is most concerned with social planning and community organization?
a. Nano-level social work practice
b. Macro-level social work practice
c. Mezzo-level social work practice
d. Micro-level social work practice
In order to select interventions that can be evaluated, to evaluate the effectiveness of their interventions, and to systematically monitor the progress of their clients, direct practitioners need to play the role of _____.
a. beneficiary
b. consultee
c. researcher
d. donor
Using first name introduction with a client is a universally accepted way of establishing rapport between the social worker and the client. (T or F)
b. false
When maintaining client records, social workers should:
a. include as much detail as possible about the client’s life using professional jargon.
b. update entries only after the case is closed.
c. keep case records in locked files.
d. include verbatim or process recordings in case files.