Model of Communication
Sender encodes, message transmitted, receiver decodes
One-Way Communication
Explain Isolation in a given scenario.
Client isolates when he feels threatened (defense)
What is the Johari Window Model?
The Johari Window is a framework for understanding conscious and unconscious bias that can help increase self-awareness and our understanding of others. It is the creation of two psychologists, Joseph Luft and Harrington Ingham, who named the model by combining their first names.
A goal is an end toward which an individual or group of people is working. True or False?
True
Sender encodes, message transmitted, receiver decodes, receiver becomes sender and encodes, message transmitted, receiver decodes
Two-way communication
Socio-psychological influences means what?
•Defense mechanisms
•Rationalization
•Projection
•Denial
•Reaction formation
•Compensation
•Identification
•Fantasy
•Regression
•Isolation
•Displacement
•Undoing
What is the hidden area of the Johari Window?
Anything you know about yourself and are not willing to share with others.
A leader must deal with member termination in both open and closed groups. T/F
True
What are the problems of one-way communication?
•Reduces creative thinking
•Prone to distortion
•Reduces receivers to operatives (low morale)
When is self-disclosure appropriate ? List three examples.
•Exposure both a risk and a benefit
•Generally self-disclosure should be used when benefits outweigh risks and is pertinent to the process
•Should be relevant to the present relationship
•Don’t have to tell everything
What are the 3 main goals of Johari's window?
You can use the Johari Window in your organization to build trust, develop self-awareness, and improve understanding and interpersonal relationships.
Conflicts begin to arise as members resist the influence of the group. Is which of the following:Forming, Performing, Norming, Storming, Adjourning
Storming
Factors that interfere with the communication process
Perception & Self-Disclosure
Defensiveness: the greatest barrier to effective communication are?
•Evaluative/Judgmental
•Controlling
•Manipulation
•Indifference
•Superiority
•Certainty
•Beliefs, values, and attitudes
•Stereotypes
What is the Johari Window primarily focused on?
A simple psychological tool,the Johari Window encourages individuals to reveal information about themselves and receive feedback from others in order to facilitate trust, self-awareness and mutual understanding.
Research indicates that mandatory treatment works as well as voluntary treatment with substance abusers. True or False
True
What are considered Physiological Influences
Tase, Smell, Temp, Hearing, Vision, Other Factors
Name all 11 Defense Mechanisms. Give three examples.
•Rationalization
•Projection
•Denial
•Reaction formation
•Compensation
•Identification
•Fantasy
•Regression
•Isolation
•Displacement
•Undoing
Match the quadrant of the Johari Windor to its definition. (Hidden, Blind, Open, Unkown)
(Unknown)The part of you of which neither you nor others are aware
(Open) The part of which both you and others are aware of.
(Blind) The part that others are aware of but that you are not.
(Hidden) The part you are aware of but others are not.
Teachers and speakers generally are in this zone