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100

In considering the Ellem, K., Chui, E., & Wilson, J. (2017) text on social work and human service best practice suggests that:

Select one:

a.The media is finally focusing on good news stories in child protection agencies and has promised to cap criticism as it recognises the impact it has on reporting.

b.Child protection changes in 2002 saw the introduction of person centred practice as opposed to risk assessment.

c.Recent child protection reforms have seen a dramatic decrease in the number of, and need for, referrals made to child protection agencies.

d.That individual child protection workers can have a positive effect on families when they work collaboratively with a positive focus, clearly defining the difference between helping and investigatory roles with clients

d.That individual child protection workers can have a positive effect on families when they work collaboratively with a positive focus, clearly defining the difference between helping and investigatory roles with clients

100

Ellem, K., Chui, E., & Wilson, J. (2017) textbook, what is it?

Social work and human service best practice

100

In considering Thompson and Stepney’s (2018) text on social work theory and methods, mediation is a process that involves:

Select one:

a.A model that has a very distinct process that consists of well-defined stages and strategies.

b.Can only occur in a specially constructed area where the disputants can all see each other.

c.Participants who are required to sit in a structured circle with the facilitator placed in the middle.

d.A straightforward, logical, non-confrontational discussion that looks for suggestions, options and alternatives.

a.A model that has a very distinct process that consists of well-defined stages and strategies.

100

According to the Ellem, K., Chui, E., & Wilson, J. (2017) text on social work and human service best practice, suggest that young people who identify as Aboriginal and Torres Strait islander, as sexually or gender diverse, have cultural or linguistic diversity, have experienced out of home care or have a cognitive disability, are less likely to end up on court orders due to having access to more resources due to their unique vulnerabilities.

Select one:

a.True

b.False


b.False

100

In considering Doel, M. (2012) Social work: The basics. Chapter 1: Reformist or radical: Social work's roots and different identities, which of the following is viewed as valid?

Select one:

a.The law does not have important bearing on clients and social work activities.

b.The social worker will never face ethical or value dilemmas.

c.Social work could never be considered as having radical roots or origins.

d.Ethics are a valid component of the social work profession.


d.Ethics are a valid component of the social work profession.

200

With regards to the levels of practice and the levels of prevention, which of the following is incorrect?

Select one:

a.Tertiary prevention and secondary prevention levels direct services and programs towards those who are directly affected by an issue or social problem, or those who are identified as being at higher risk of the same.

b.Primary prevention targets interventions to the broad population primarily via universal services.

c.The public health model emphasises earlier intervention and prevention rather than just responding to those who are immediately affected by an issue or social problem.

d.Micro-level practice entails methods including social casework, counselling, case management and family therapy.

d.Micro-level practice entails methods including social casework, counselling, case management and family therapy.

200

According to Chenoweth and McAuliffe’s text on social work and human service practice, which of the following is the purpose of practice?

Select one:

a. To position human welfare and human rights as a primary social responsibility.

b.To acknowledge that humanity exists in balance with the environment.

c.To celebrate and nurture the diversity of humanity.

d.All the available options


d.All the available options

200

In light of the Family and Community Services NSW. (n.d.). Information exchange – Long fact sheet for human services workers. Retrieved from http://www.keepthemsafe.nsw.gov.au/__data/assets/pdf_file/0016/70036/Facts_Sheet_-_Info_Exchange.pdf, which of the following can be assumed as being correct?

Select one:

a.Social workers do not need to be very clear about what information they can exchange.

b.Changing legislation will always improve services on the ground.

c.These legislative changes will make sure there are no more problems.

d.There needs to be careful understanding of the laws surrounding information exchange.

e.There is no advice in the long fact sheet about where to go for further clarification.

d.There needs to be careful understanding of the laws surrounding information exchange.

200

In considering Chenoweth and McAuliffe’s text on social work and human service practice, which of the following is a key philosophy for the human services?

Select one:

a.Human rights


b.Utilitarianism


c.Deontological approaches to ethics


d.Civil society


a.Human rights

200

Thompson and Stepney’s (2018) text on social work theory and methods suggests that a method is: 

Select one:

a.The bridge between theory and practice


b.None of the available options


c.Derived from the study of the animal world and broader existential understandings of the interactions between humans and social behaviours


d.The application of sophisticated explanations about human society and social behaviour


a.The bridge between theory and practice

300

According to Chenoweth and McAuliffe’s text on social work and human service practice, which of the following is correct concerning practice fields and methods?

Select one:

a.‘Methods’ describes the ways in which services are delivered to target populations.

b.‘Fields’ is used to describe the range of target populations of human problems.

c.In many contemporary human services the fields of practice and the populations who use these services overlap.

d.All the available options


d.All the available options

300

In Chapters 1 & 2 in O’Connor, I., Wilson, J., Setterlund, D., & Hughes, M. (2008). Social work and human services practice (5th ed.) which of the following arguments can be considered as false?

Select one:

a.The position advocated by Graycar and Jamrozik about the welfare state ought to be ignored as it is ideological in nature rather than evidence based.

b.All the available options

c.The welfare state has always ensured that disadvantaged clients will be properly cared for when the clients have no means.

d.The history and development of the welfare state in Australia has always responded to all of the needs of the vulnerable.

b.All the available options

300

In considering Chenoweth and McAuliffe’s text on social work and human service practice and the dilemmas inherent with the empowerment approach, which of the following is correct?

Select one:

a.Given that empowerment can mean different things to different people, it is crucial that management have the last say on what sorts of empowerment policies are put into effect.


b.Notwithstanding cultural differences, empowerment approaches recognise that all groups highly value empowerment


c.All the available options


d.People can actively participate in their own oppression



d.People can actively participate in their own oppression

300

In considering Chenoweth and McAuliffe’s text on social work and human service practice, which of the following is not correct about professional development?

Select one:

a.Continuing professional development is an ethical responsibility of practitioners outlined in many codes of ethics.

b.Professional supervision is an ethical responsibility of practitioners outlined in many codes of ethics.

c.Professional supervision is basically the same as line management and is concerned with what you do each day and how you plan your workload.

d.All the available options

c.Professional supervision is basically the same as line management and is concerned with what you do each day and how you plan your workload.

300

According to the Ellem, K., Chui, E., & Wilson, J. (2017) text on Social work and human service best practice, working with involuntary clients is fraught with a range of issues including choice, power imbalances and the client feeling coerced, however the following strategy/ies have proven effective:

Select one:

a.Using collaborative problem solving and building a trusting relationship.

b.Practitioners and clients being clear about their respective roles, choices and goals and being able to negotiate with each other until the goals are congruent.

c.All the available options

d.Assisting clients to really understand the professional relationship and modelling and encouraging pro social attitudes and behaviours.

c.All the available options

400

In regards to the Australian Association of Social Workers (AASW) (2010). Code of Ethics. Retrieved from https://www.aasw.asn.au/document/item/1201 Read pp. 7-15 which of the assertions is false?

Select one:

a.Social workers do need to be able to articulate their ethical decision-making process.

b.Social workers as professionals never have any need to consult with colleagues or supervisors.

c.Critical reflection is viewed as an important component of ethical decision making.

d.Documentation has an important role in ethical practice.

e.Social workers do need to be mindful of accountability.

b.Social workers as professionals never have any need to consult with colleagues or supervisors.

400

In reading Chapter 1 Introduction to case management in Woodside, M., & McClam, T. (2016). Generalist case management (5th ed.). Boston: Cengage, which of the following is correct?

Select one:

a.It is not presented by the authors that the Case Management Society of Australia and New Zealand (CMSA, 2015) supports a national registry and certification of case managers to work in various areas such as welfare and social service settings.

b.Case management is a creative and collaborative process involving skills in assessment, communication, coordination, consulting, teaching, modeling, and advocacy that aim to enhance the optimum social functioning of the client served and positive outcomes for the agency.

c.There is no emphasis on understanding multicultural competencies required of case managers and addressing issues of advocacy and social justice.

d.This reference does not highlight that since the late 1990s and early 2000s, many effective case managers have assumed the dual role of linking and monitoring services and providing direct services.

b.Case management is a creative and collaborative process involving skills in assessment, communication, coordination, consulting, teaching, modeling, and advocacy that aim to enhance the optimum social functioning of the client served and positive outcomes for the agency.

400

In considering Chenoweth and McAuliffe’s text on social work and human service practice and the practice fields, which of the following is not correct?

Select one:

a.The disability area and working with older adults are both recognised fields of practice.

b.Some authors have argued that social work has been slow to respond to issues of the environment sustainability but that this is a recognised practice field.

c.Substance misuse and mental health are generally seen as different practice fields, although they do have some similarities, including psychological aspects.

d.While rural and remote practice is a practice field it nonetheless is pretty much similar to urban practice in important ways.


d.While rural and remote practice is a practice field it nonetheless is pretty much similar to urban practice in important ways.

400

According to the Ellem, K., Chui, E., & Wilson, J. (2017) text on social work and human service best practice, evidence based practice is:

Select one:

a.All the available options.

b.The outcome of agency initiated evaluation processes that go on to inform best practice.

c.Locating, evaluating and integrating the best available research evidence with clinical expertise while also considering the clients’ background, preferences and values when making clinical decisions.

d.Practice that is evaluated by senior clinicians who rigorously measure the outcomes against ‘expert consensus’ and it then forms the basis for policy and procedures.

c.Locating, evaluating and integrating the best available research evidence with clinical expertise while also considering the clients’ background, preferences and values when making clinical decisions.

400

In reading Chapter 1 An introduction to counselling in McLeod, J. (2006). Introduction to counselling. Available online through UNE library, which of the following is wrong?

Select one:

a.McLeod does not believe that counselling can be utilised to address excessive work which is impacting upon family relationships.

b.Counselling can be used to address Post Traumatic Stress Disorders.

c.McLeod does not provide insights about what counselling actually is.

d.McLeod discussed the issue of finding the right counsellor.

e.Counselling has been proven to assist clients struggling with depression.

d.McLeod discussed the issue of finding the right counsellor.

500

According to the Ellem, K., Chui, E., & Wilson, J. (2017) text on social work and human service best practice, with regard to Social Casework, which of the following is correct?

Select one:

a.Describes the intensive interpersonal work that occurs when a worker and a person with mental illness, work towards recovery outcomes.

b.Occurs over coffee or in a less formal environment that allows the social worker to gain more insight into the client’s lived experience.

c.All the available options.

d.Is a more inclusive term than casework as it encompasses the social nature that casework often occurs in where client work occurs around social activities.

a.Describes the intensive interpersonal work that occurs when a worker and a person with mental illness, work towards recovery outcomes.

500

According to the AASW’s Code of Ethics (2010), which of the following are core values for the profession

Select one:

a.The relationship between clients/service users and social workers is central

b.The pursuit of human rights for all people but especially those who are oppressed or denied their rights through injustice by others.

c.Social justice, respect for persons, and professional integrity

d.Valuing humanity and difference.

c.Social justice, respect for persons, and professional integrity

500

In considering the research of Redfern, H., Burton, J., Lonne, B. & Seiffert, H. (2016). Social work and complex care systems: The case of people hospitalised with a disability. Australian Social Work, 69(1), 27-38. Available online through the UNE library, which of the following is correct?

Select one:

a.Adults under 65 years of age with a disability do not require particular attention from standard of care and patient flow perspectives.

b.Typically, hospital social work does not entails collaborative multidisciplinary teamwork.

c.Traditionally, discharge planning has never been a key role for hospital social workers.

d.Effective discharge planning is not akin to good case management.

e.Hospital systems face increasing pressure to improve patient flows and timely access to quality services.


e.Hospital systems face increasing pressure to improve patient flows and timely access to quality services.

500

In Chapters 1 & 2 in O’Connor, I., Wilson, J., Setterlund, D., & Hughes, M. (2008). Social work and human services practice (5th ed.), which of the following is not correct with respect to the purpose of social work?

Select one:

a.Social work practice aims to improve people’s capacity to control and exercise power over their own lives.

b.The professional purpose of social workers is, in accordance with their employing agency context, to fit clients into their current social arrangements irrespective of the social component of the client’s difficulties.

c.Having a clear purpose for social work practice is critical to the establishment of a social worker’s practice framework.

d.Social workers should aim to build more equitable relationships between people and their social arrangements.

b.The professional purpose of social workers is, in accordance with their employing agency context, to fit clients into their current social arrangements irrespective of the social component of the client’s difficulties.

500

According to the Ellem, K., Chui, E., & Wilson, J. (2017) text on social work and human service best practice, suggested practice strategy/ies around mental health with Indigenous communities include which of the following?

Select one:

a.Making the most of opportunities to learn from Aboriginal mental health workers or cultural consultants to use appropriate assessment tools.

b.That the social worker uses the definition of social and emotional well-being as it encapsulates a holistic and whole-of-life view.

c.All the available options

d.‘Yarning’ or letting a person just have a conversation as opposed to using direct questioning will often be more effective in gaining health information.

c.All the available options

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