Showing up on time every day is a key example of what key part of work ethic?
Punctuality/time management
What type of communication includes facial expressions, tone, and body language?
Nonverbal communication
True or false: Professionalism only matters when your supervisor is around
False!
Why is listening important when working in a team?
So everyone’s ideas are heard and respected
Adaptability means to be able to do what?
Adjust to change or challenges
When you keep trying even when something is hard, you are showing this.
Perseverance/determination
Name one way to show you're actively listening.
Make eye contact, nod, or paraphrase what was said to you
Examples: gossiping, being late, using your phone excessively
What should you do if there’s conflict within the team?
Communicate calmly and find a solution together
What can you do if your work schedule changes suddenly?
Stay calm and adjust your plans
What should you do if you make a mistake on the job?
Admit it, take responsibility, and fix it
If you disagree with a coworker, what’s the best way to respond?
Stay calm, listen, and share your opinion respectfully
Why is professionalism important to employers?
It builds trust, shows that you take your job seriously, and reflects positively on the company
Give one example of being a supportive teammate.
Examples: Helping others, sharing credit, encouraging peers
Describe a time when flexibility might be needed at work.
Example: When a coworker calls out and you cover for them
Why is it important to follow through on what you say you'll do?
Why is clear communication important in the workplace?
It prevents misunderstandings and improves teamwork
You see a coworker doing something unsafe or inappropriate at work. What is the most professional way to handle the situation?
Address it calmly and privately if appropriate, or report it to a supervisor.
How can teamwork improve the overall workplace environment?
It builds trust, boosts morale, and increases productivity
Why is adaptability important in the workplace?
Workplaces change often and being flexible keeps things running smoothly
Describe one way to show initiative at work.
Examples: volunteer for a task, or start work without being told
You notice that your supervisor’s instructions are unclear and coworkers are confused. What should you do to make sure the task is done correctly without sounding disrespectful?
Politely ask for clarification
How can you show professionalism even when you disagree with a coworker or supervisor’s decision?
Show respect, express your concerns calmly and privately, and follow instructions once a final decision is made.
A team project falls behind schedule because of poor communication. As a team member, what steps can you take to help the group get back on track?
Encourage open discussion, help create a clear plan or timeline, and offer to take responsibility for specific tasks to move the project forward
Your company introduces new technology that changes how you do your job. Some coworkers complain about it. What can you do to adapt effectively
Stay positive, take time to learn the new system, offer help to others, and ask questions when needed.