Communication Skills
This type of listening means giving full attention without interrupting
What is active listening
The ability to adjust when plans change
What is flexibility
Showing up on time demonstrates this
What is reliability
The first thing you should research before an interview
What is the company
Saying “please” and “thank you” is part of this
What is courtesy
Body language, tone, and facial expressions are examples of this
What is nonverbal communication
A respectful way to solve disagreements in a group
What is conflict resolution
Dressing appropriately for school events, interviews, or work
What is professional attire
A short summary of who you are and what you bring
What is an elevator pitch
Keeping your workspace clean shows this
What is respect for shared spaces
Restating what someone said to confirm understanding is called this
What is paraphrasing
When a group works together toward a shared goal
What is collaboration
Owning up to your mistakes shows this trait
What is accountability
The STAR method stands for Situation, Task, Action, and this
What is Result
The appropriate response time for school or work emails
What is 24 hours
The communication style that is confident but respectful
What is assertive communication
The belief that teammates can rely on each other
What is trust
Keeping personal drama out of school or work settings
What is professionalism
question about your weaknesses tests this trait
What is self-awareness
Avoiding gossip demonstrates this
What is professionalism
Asking questions to clarify instructions shows this skill
What is seeking clarification
When team members divide tasks based on strengths
What is delegation
Following rules, policies, and expectations
What is compliance
A strong question to ask at the end of an interview
What is “What are the next steps in the hiring process”
Understanding the expectations and norms of a workplace
What is workplace awareness