Teamwork
Name one conversation topic that is not appropriate in a professional environment.
There are many conversations that are not appropriate in a professional environment including gossip, negativity, politics, religion, and personal matters.
What would you do if you heard one of your coworkers using inappropriate language with the customers?
You could talk to the coworker and let them know that it is not okay to talk to the customers this way. If this does not work, you could talk to the manager about this situation.
Even if you do not get along with someone else in a professional environment, it is always important to treat them with __________.
Respect
What would you do if one of your coworkers does not get along with you and constantly insults you and puts you down?
You could talk to this person and ask to put aside your differences while at work and try to stay out of each other's way. If this does not work, you could talk to the manager and tell them about the situation.
Name one way working in a team can be helpful
1. Fosters Creativity and Learning 2. Learn other ways of thinking or completing a task 3. Can make completing a task easier 4. Can make completing a task faster 5. Builds trust 6. Working in a team can help people learn good problem solving skills
During the interview, Jenna's phone starts to ring. It is her best friend Olivia asking her to go shopping. What should she do?
A. Dismiss the call and apologize to the interviewer.
Her phone should have been on silent before walking into the interview
True or False: If you are talking with a coworker who is also a friend outside of work, it is okay to talk to them using foul language if this is how you talk to them outside of work.
False! Never use inappropriate language in a professional setting.
What would you do if you were on your way to work one morning but knew you were going to be late.
You could call into work to let them know that you will not make it on time. However, this should not become a habit.
Name one way working in a team can be difficult
1. Members of the team may not get along 2. Some people may not contribute as much as others 3. One person in the group may want to do all the work 4. The team may not be able to agree with a strategy 5. The members of the group have nothing in common
The interviewer asks Jenna to tell him about herself. Which is the best answer?
describe your current situation, your past job experience, the reason you're a good fit for the role, and how you align with the company values. Tell the interviewer about your current position and a recent big accomplishment or positive feedback you received
What would you do if a customer asked you a question that you do not know the answer to?
You could politely tell the customer that you do not know the answer to their question and ask them to wait patiently while you ask the manager.
You should not put a lot of what on for an interview?
What is makeup, cologne/perfume
Why do people say there is no "I" in team?
Because you can't make a team made up of only 1 person!
After the interview, the interviewer asks Jenna if she has any questions for him. What is a good question Jenna can ask the interviewer?
A. What is the starting pay rate? B. What is a typical day like for a person in my position?
Give one example of an appropriate and respectful compliment you may give to a coworker or supervisor at work.
There are many respectful ways to compliment someone else in the workplace. It is very important that when giving a compliment that you do not cross any boundaries.
What would you do if you and your coworker were told to finish something together but your coworker did not do any of the work?
You could talk to the coworker and let them know that it is unfair to you if they do not contribute. If this does not work, you could talk to the manager about the matter.
true or false: it is okay to chew gum during an interview?
What is false