Communication
Teamwork &
Collaboration
Work Ethic & Responsibility
Problem Solving & Critical Thinking
Attitude & Professionalism
100

What is the most important thing to do when someone else is speaking?

What is listen without interrupting?

100

What does it mean to be a team player?

What is working well with others?

100

What does it mean to be dependable at work?

What is showing up and doing your job?

100

What is the first step when you face a problem?

What is identify the issue?

100

What is a positive attitude?

What is being respectful, friendly, and willing to work?

200

What is one nonverbal way to show someone you’re paying attention?

What is making eye contact or nodding?

200

How can you show support for a teammate?

What is offer help or encouragement?

200

What should you do if you're going to be late?

What is call or notify your supervisor?

200

What should you do before asking someone else to solve a problem?

What is try to think of a solution yourself?

200

How can you show professionalism with your appearance?

What is dress appropriately and stay clean?

300

What should you do if you don’t understand directions?

What is ask for clarification?

300

What should you do if you and a coworker have different ideas?

What is discuss options and find a compromise?

300

How can you show responsibility on the job?

What is complete tasks on time and follow instructions?

300

What is brainstorming?

What is thinking of multiple possible solutions?

300

What should you avoid doing when you're frustrated?

What is complaining, being rude, or shutting down?

400

What is “tone of voice” and why does it matter?

What is it’s how you sound when you speak, and it affects how your message is received?

400

What is one way to show respect in a group setting?

What is let others speak without cutting them off?

400

What does “going the extra mile” mean?

What is doing more than what’s expected?

400

Why is it important to stay calm during a problem?

What is it helps you think clearly and make good choices?

400

Why is body language important at work?

What is it affects how others view your attitude?

500

What’s one way to handle a disagreement professionally?

What is stay calm, listen to their side, and respond respectfully

500

Why is it important to share credit with others?

What is it builds trust and shows appreciation for teamwork?

500

What should you do if you make a mistake at work?

What is admit it and fix it or ask for help?

500

What should you do if your first solution doesn’t work?

What is try another approach or ask for guidance?

500

What does it mean to accept feedback professionally?

What is listen, don’t argue, and use it to improve?

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