Common Confusions
Please _____ the form with your details." (fill/feel/ file)
Fill
Saying 'please' and 'thank you' shows _____." (respect/politeness)
Politeness
"Operating a cash register is a _____ skill." (hard/soft/ both)
Hard
"_____ the customer with a smile." (Greet/Great/ Grate/Grade)
Greet
What’s your greatest _____?" (strong/strength/strange)
strength
The teacher will _____ your level." (access/assess)
Assess
"Listening carefully to customers is a _____ skill." (hard/soft/both)
Soft
"You need this skill to lift heavy boxes." (strength/smiling)
Strenght
"Please _____ the report by 5 PM." (submit/ignore/write)
submit
Can you work under _____?" (pressure /table/ the weather)
Pressure
Did you _____ the safety training?" (assist/attend)
Attend
"If a coworker is busy, you should _____." (ignore/assist)
assist
"Counting money quickly requires _____." (practice/luck)
practice
"You must _____ safety gloves in the lab." (wear/where/ were)
wear
"Can you work on _____?" (weekends/weekdays)
weekends
We _____ all employees to be on time." (expect/except/accept)
Expect
"Staying calm under pressure shows _____." (patience/strength)
Patience
"What machine would a receptionist use?" (computer/forklift)
computer
"The meeting was _____ to tomorrow." (postponed/prepared)
postponed
Describe a time you solved a _____." (problem/friend/ question)
a problem
Can you _____ me how to use this tool?" (learn/teach)
teach
"What should you say to an angry customer first?" ("I apologize"/" say Go away")
Apologize
A chef needs to know how to _____." (bake/book)
bake
"Employees should _____ problems to the manager." (report/remember/give)
report
"What would you do if a customer _____?" (yells/smiles)
yells
Your _____ include dental coverage. (school/benefits/qualifications)
benefits
"Being a good team player means _____." (working alone/sharing tasks)
sharing tasks
"Restocking shelves involves _____." (organizing/singing)
organizing
"_____ your coworker if they need help." (Assist/Avoid/Ignore)
Assist
Where do you see yourself in 5 _____?" (years/days/hours)
years