Teamwork
Co-workers can also be called
Employees, Colleagues, teammate, team member
Your Supervisor gives you some steps to follow. What could you do to make sure you remember?
Write down the steps so you don't forget
Your phone buzzes with a message during focused work time. A good employee does this.
Ignore the phone until scheduled break time or free-time
You tried one solution and it didn’t work. What is the next smart step?
Ask a boss or teammate for help
If you see a co-worker struggling with something, a good way to show teamwork would be?
Offering to help them
This is what you should do at work when someone is speaking to you
Look directly at them, maintain eye contact
Instead of trying to remember all your tasks, you should do this.
Write them down
Someone blames you for a mistake you didn’t make. Instead of yelling, what could you do?
- Stay calm and say, “Let me show you what happened”?, then explain yourself clearly.
- Report the situation to your manager/supervisor
When you finish your own small job early, you should jump right in immediately and help your colleague to do theirs. True/False
False
- You should offer politely to help them and respect their wishes.
What is 'Interrupting'?
When you start talking before another person has finished
A simple tool that helps you know how long to work before taking a short break.
A Timer
A co-worker is finding it hard to fix an issue and yells 'I'm done with this job, I quit!'
What could they have done differently?
- Asked for help from another co-worker or boss
- Asked to take a break to calm down
- Asked for extra time to work on the problem
Your teammate did their part but made a small mistake. Instead of blaming them, what could you do?
Talk to them calmly and help fix it
A co-worker looks upset. You want to show you care and understand. What are some things you could say to them?
- Do you want to talk about it?
- I hear you
- Would you like to take a break?
You are having lunch at 12:55 PM and break ends at 1:00 PM. A colleague asks you for a favour to help make Iced-coffee. What would be your response?
Politely decline the request because you're heading back to work soon.
What is Problem-Solving?
Problem-Solving means staying calm, trying a small fix and asking for help if needed, instead of yelling or giving up.