Discharge Process
5 Day Window
Public Health Emergency Updates
POC Process/Evaluation
All About Solace
100

What is the first step in the discharge process? 

Enter in a "triage" communication note 

100

What is entered in the patient's chart to track who on the care team is completing the CPA? 

Communication Note 

100

True or False. Masking is no longer required for all clinicians for in-person visits. 

True!

100

What day in the 60 day certification period should everything (orders; FUVN; POC note) be submitted for the POC?

45 Day mark 

100

Who is the CEO of Solace?  

Darcie Peacock 

200

What note type is used for a discharge? 

Visit type = discharge 

Visit Note= Pediatric FUVN 

200

What type of communication note is entered in the chart if the CPA is not completed in 5DW or family cancels?  

Patient/Caregiver

200

What is required to capture at the end of all in-person visits? 

Signature 

200

When are verbal orders submitted? 

Second/Third clinician in the home at an eval 

200

Name one specialty team offered at Solace. 

NICU Team; Telehealth Program; AAC Team; Therapy Assistant Program; Feeding Team 

300

True or False. During a Discharge, all orders should be discontinued from the Review and Submit page.

False - only the orders specific to the clinician's own discipline 

300

What type of communication note is entered in the chart detailing who will complete the CPA? 

Miscellaneous 

300

What is the length of all visits (in-person and telehealth)?

30 minutes 

300

True or False. If you are NOT recommending services at your initial evaluation, you do NOT need to generate a POC document if you are the case manager in the home. 

False!! 

300
Who is the Director of Therapy for Colorado? 

Allison Andersen 

400

True or False. Clinicians will now Resolve/Remove Problems, Goals & Interventions from your Care Plan from the Review and Submit section of your note

True! 

400

True or False. The case manager is always responsible for entering a communication note stating the CPA was completed. 

False- The clinician who completed the visit will be responsible for submitting this. 

400
True or False. You are able to hit the "now" button or type in the time for visit start and end times to accurately capture geolocation for EVV. 

False! Must hit "now" button for time in and out 

400

What three things need to be included in the "interventions/comments box" when completing a POC? 

1. Medication Interaction Statement 

2. # of Missed visits for all disciplines 

3. indicate if significant change in status 

400
How many RCMs are here to support you at Solace? 

Six

500

What do clinicians need to select on the Discharge Planning page of their note? 

Discipline Discharge 

500

Describe the process if no visit falls within the 5DW. 

*Offer sub 

*Comm note 

*CPA completed by first evaluating clinician in the home in new cert period 

500

What is the masking process if a clinician or someone in a patient’s household tests positive for COVID?

Both parties should continue to follow current CDC guidance for both self-isolation and masking following a positive COVID result.


Please contact the HR team if you have any questions about masking requirements as related to your individual vaccination status.

500

You entered a new medication for your kiddo last week and are completing his POC today. There are major interactions. What two things need to be included in his POC today? 

Medication Interactions statement; Any major interactions 

500

What are the four Solace pillars? 

Accountable, Courteous, Efficient, Responsive 

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