project
What does CT Mean?
Consumption Meter.
What do the small letters (E) and (N) stand for?
(Existing) and (New)
How many light Bulbs does a Customer get by default?
64 light Bulbs.
What are your CX notes for?
To properly summarize and detail your conversation and action item with the customer.
Who is the main character from Fast and the Furious.
Domenic Toretto, Vin diesel.
What does PV Install stand for?
Photo voltaic Install.
What are the dimension of a solar panel?
they are 5 feet by 3 feet by 2 inches Approx.
When does Insulation get installed
After PTO.
How many times in a day can you log a call in activity?
Once.
Who is the lead singer of the Strokes?
Julian Casablancas
Do we sell a PPG or a PPA?
we only sell PPG
At what stage of the project can the customer change the design?
Any time before PV install.
If the Nest cannot be installed, what is the most common reason?
they do not have a common wire.
What Call's have a logged template?
Intro Calls (welcome call), IDC, PTO Roof Leaks. and Cancelations.
Who is the house blood prince?
Severus Snape
What do you turn on last in your Power on Process?
The AC Disco.
What does the broken yellow line represent on the design?
Conduit.
What is the new product Energy Pro is offering?
Air Scrubbers
What is the only status you can change in Salesforce?
HOA.
What are the names of the Sanderson sisters in Hocus Pocus?
Winfred, Sarah and Mary.
What is the amount the customer receives for a referral?
$35 for each qualified Friend.
$1000 when they go solar.
Where is the Envoy located?
in the AC Combiner Box.
What is the point of EPRO?
To help the customer be more energy efficient and offset their consumption by 10%.
Where on Salesforce can you see the project history?
In the Related Tab.
Who is the VP of Customer Experience and Learning?
Hethr England