This term just refers to the collection of solar panels, as a group, for either your rooftop solar or ground-mount solar system.
What is Array
This is the company that put in the solar system
What is installer
This is a type of warranty from the solar provider. It promises that a solar system will deliver a set amount of electricity over specific time periods.
What is Production Guarantee
This is the president of Baker Electric Home Energy
Who is Mike Teresso
This is the name of a lead after it has been converted and assigned to a salesperson
What is an opportunity
This is the electricity infrastructure and delivery system. People often use this to refer to system they are trying to live independently of, i.e. "going off the ____".
What is Grid/The Grid
Like it sounds, this is a measurement of power that is the amount of 1000 watts for one hour.
What is a Kilowatt
The breaker inside the Main Service Panel for the Solar System.
What is the solar breaker
This is the head of service
Who is Josh Lennard
This is the name for an opportunity where the homeowner has signed a contract and wants to move forward with an install
What is a Taskray/Open Project
For most homeowners in San Diego this will be San Diego Gas & Power (SDG&E). In other areas of Southern California it might be Southern California Edison (SCE).
What is the utility company
A home's 'power box' with access to the breaker switches for your Main Breaker and breakers for the various power circuits in your house.
What is a main service panel
This is the annual bill from your electricity Utility that balances your home energy use with your home energy production to determine what your overall bill will be.
What is the True Up Bill
This is the manager for the electricians
Who is Rich Cowan
This is the name for the process of letting our open projects team know about a problem.
What is creating an issue
A method of mounting solar panels into their solar array that is not on a home rooftop. The panels are mounted on a frame designed at the optimal angle and orientation to the sun. This is an option if your home has enough acreage, or acreage that is not useful to you otherwise.
What is a Ground Mount
These are the companies that make the individual items for a solar system, such as solar panels, inverters and home batteries.
What is a manufacturer
A component of any solar system that provides electricity to a home. This turns DC (direct current) generated from solar panels into AC (alternating current) that your home can use.
What is an inverter
This is the person in charge of the project leads
Who is Tiffany Reed
This is the name for a problem the homeowner is having with their solar/battery/electrical who has already closed their project.
What is a Case
This item stores energy produced by the solar to then be dispersed either during high times of usage or when it is night and solar is not available.
What is a battery
This is the agreement solar customers have with their Utility where a home with a solar system sells back excess energy to the Utility for retail rate plus fees.
What is Net Energy Metering
Similar to inverter, but there are 1 per panel.
What are microinverters
This is your direct supervisor for customer care
Who is Minyon Savage
This is the section on a lead where you list how the homeowner heard about us
What is the Campaign