Vocab
Vocab 2: More Vocab
Vocab 3: Even More Vocab
Celebrities
May the Salesforce be with you
100

This term just refers to the collection of solar panels, as a group, for either your rooftop solar or ground-mount solar system. 

What is Array

100

This is the company that put in the solar system

What is installer

100

This is a type of warranty from the solar provider. It promises that a solar system will deliver a set amount of electricity over specific time periods.

What is Production Guarantee

100

This is the president of Baker Electric Home Energy

 Who is Mike Teresso

100

This is the name of a lead after it has been converted and assigned to a salesperson

What is an opportunity

200

This is the electricity infrastructure and delivery system. People often use this to refer to system they are trying to live independently of, i.e. "going off the ____".

What is Grid/The Grid

200

Like it sounds, this is a measurement of power that is the amount of 1000 watts for one hour.

What is a Kilowatt

200

The breaker inside the Main Service Panel for the Solar System.

What is the solar breaker

200

This is the head of service

Who is Josh Lennard

200

This is the name for an opportunity where the homeowner has signed a contract and wants to move forward with an install

What is a Taskray/Open Project

300

For most homeowners in San Diego this will be San Diego Gas & Power (SDG&E). In other areas of Southern California it might be Southern California Edison (SCE).

What is the utility company

300

A home's 'power box' with access to the breaker switches for your Main Breaker and breakers for the various power circuits in your house.

What is a main service panel

300

This is the annual bill from your electricity Utility that balances your home energy use with your home energy production to determine what your overall bill will be. 

What is the True Up Bill

300

This is the manager for the electricians

Who is Rich Cowan

300

This is the name for the process of letting our open projects team know about a problem.

What is creating an issue

400

A method of mounting solar panels into their solar array that is not on a home rooftop. The panels are mounted on a frame designed at the optimal angle and orientation to the sun. This is an option if your home has enough acreage, or acreage that is not useful to you otherwise.

What is a Ground Mount

400

These are the companies that make the individual items for a solar system, such as solar panels, inverters and home batteries.

What is a manufacturer

400

A component of any solar system that provides electricity to a home. This turns DC (direct current) generated from solar panels into AC (alternating current) that your home can use.

What is an inverter

400

This is the person in charge of the project leads

Who is Tiffany Reed

400

This is the name for a problem the homeowner is having with their solar/battery/electrical who has already closed their project.

What is a Case

500

This item stores energy produced by the solar to then be dispersed either during high times of usage or when it is night and solar is not available.

What is a battery

500

This is the agreement solar customers have with their Utility where a home with a solar system sells back excess energy to the Utility for retail rate plus fees.

What is Net Energy Metering

500

Similar to inverter, but there are 1 per panel.

What are microinverters

500

This is your direct supervisor for customer care

Who is Minyon Savage

500

This is the section on a lead where you list how the homeowner heard about us

What is the Campaign

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