What tariffs can get a refund in NH?
Cogen/Standard & Alternative NM
How do I process a refund for standard/cogen customer?
If under $600.00 process refund in C2.
Tariff payments over $600 require W9 forms. W9 must be returned and emailed to approcess@eversource.com.
What tarriffs can get a refund?
Rider N 980 Class 1, Netting, Buy all
What is the process to refund a request for N/980 Class 1?
Customers bank carries over througout the year, and automatically cashes out as an on bill credit with the March cycle bill. Once the credit is applied to the account, you can issue a refund following the normal process in KB and selecting CT-SOLAR REFUND as the Reason.
What tarriff are they on? 51-454421173
Rider N 980
Can a group host get a refund?
N/A. Group hosts are set up through DOE. The customer would have to reach out to them.
How to process refund for ALTNM?
If under $600, process refund in C2.
If over $600 advise the customer that we must receive the W9 to complete their refund request (if applicable)
Once received vendor code is noted email NHCogenbilling to process refund.
What is the compensation for N/980 Class 1?
RT-LMP = Real Time Locational
Marginal Price set by ISO-New England as hourly
clearing price of electricity.
How do you process a refund for a Netting customer?
Customers on Netting tariff are not eligible for a refund unless the account has been closed/customer moves.
Will auto refund if credit available when account closes.
What tarriff are they on? 56385569058
ALT NET METER
What specifics qualify Cogen and ALTMN for a refund?
For Cogen- must have over 600KWH in bank and will get a letter if applicable to them.
For ALTNM – Only if they have over $100 in credits as of March
What is the process for group hosts?
N/A –group hosts are set up through the DOE.
What is the compensation for a Netting customer?
Based on application year. Current retail rate plus:2023: $0.0318 REC payment
2024/2025: $0.00 REC unless customer qualifies for low income or distressed
What is the process for Buy All customer?
*These steps only apply to Buy All customers who receive on bill credits * Customers who receive on bill credits are eligible for a refund once per calendar year. The first cash out has to be at least 1 year from initial PTO, and the following cash outs can only be issued yearly thereafer. Refunds are issued as normal in C2 using CT-SOLAR REFUND as the Reason.
Can I get a refund? 51-736860149
Yes, but only when their bank cashes out after March cycle if has banked KWH.
Can a COGEN customer get a refund because they are moving out?
No, these credits stay with the site. Will transfer to new customer.
If we have notes of a previous W9 / Vendor code – do we need a new w9 for refund?
No, if we have a previous W9 in notes, it's the same annually, note the account and take proper action. (refund or email cogen)
What is the compensation for Buy All? Who can I email to confirm?
Based on application year (REC’s are included in pricing):
2022/2023: $0.2943/kWh
2024: $0.3189/kWh
2025: $0.3195/kWh
Email : ctresirenewables@eversource.com
What is the process to refund VNM request?
Follow steps provided in KB Entry Virtual Net Metering Refund Process.
Link to Virtual Net Metering (VNM) Refund - C2
Can I get a refund, 568121156?
Cogen site, only if they have a bank of over 100$ in March.
What KB can I find this information on?
KB - Determining if a Net Meter Customer Qualifies for a Refund && Net Metering Tariff NH - Yearly Payout
Do we refund the amount on the letter?
No, we refund the amount available at the time of refund NOT what's on the letter.
Do we need to speak to the COR to process refund?
YES - For both CT and NH, in order for us to issue a refund due to Net Metering, we must speak to a Customer of Record. Third parties are not eligible to request refunds due to Net Meter credits.
What is the process to refund N980 NON class 1?
Refunds are issued manually. For questions about refunds on this tariff, please reach out to Craig Holmes.
This customer wants quarterly payouts, are they eligible? 56770931038 if no, why?
Yes they are eligible. ALTM and non res.