Benefits
COBRA
Best in Service
Wild Card
Misc
100

This is an enrollment when a participant is enrolled in two accounts that are not compliant together.

What is "Incompatible Enrollment"?

100

This Benefits Renewal Option does not exist in COBRA land.

What is Auto Renew or Auto Renewal?

100

This is the amazing benefit the SA/SSA team receives only if they do their job each week by Friday at 11am CT.

What are Summer Hours!?

100

This individual's child likes to spell gangsta' rap names with magnets.

Who is Jes Splichal?

100

Dad jokes make this individual laugh the hardest.

Who is Anne Gillie or Dustin DeTar?

200

Effective 4/15/19, an outstanding check can now be void/reissued using this form.

What is Outstanding Check Form?

200

This COBRA release on 4/18/19 allows to customize a fee on a client level and the group would cover the difference.

What is COBRA Online Convenience Fee?

200

Name 4 of the 6 Benny Award Finalists from the amazing SA/SSA Team.

Who is Aubrey, Jesse, Mirela, Leah, Alicia and Brody?

200

This team member snuck into their high school one night and played tag in the dark

Who is Erica Morse?

200

This team member would still have a StarTac Cell Phone if they had the option.

Who is Jacqui Jovonovich?

300

This process removed verbiage stating same day confirmation of funding is required to avoid suspension for negative amounts more than $20k and a notation of exceptions were added.

What is Negative Balance/DNP Process?

300

Julie must complete this form prior to starting the process of updating their group's remittance process.

What is Remit to Carrier or RTC Requirements Form?

300

This individual won the Benny Teamwork award in Fargo. 

Who is Alicia Warren?

300

Don't click a pen near this individual or you might lose all your pens.

Who is Becky Klein?

300

A 1991 Acura NSX is the item this team member would most like to own.

Who is Kent Kjesbo?

400

This function now allows Julie/Natalie to make an enrollment update for non H.S.A. plans or enrollments that have no claim activity.

What is "Remove Enrollments" feature?

400

These are the 7 COBRA qualifying events.

What is termination, reduction in hours, loss of eligibility, divorce, ineligible dependent, death of the employee, and medicare entitlement.

400

This new program allows Julie to have documented options with pricing and the process is owned by the CC Team.

What is Custom Communications Program?

400

This team members family motto is "are you hungry"?

Who is Tabitha Syverson?

400

Quack Quack goes the duck is this team member's family motto.

Who is Matt Goecke?

500

A virtual assistant for health and wellness via voice activated technology

What is WellBe?

500

These are the queues Technical Support has recently taken over ownership of from COBRA Ops.

What is COBRA Unprocessed Tracking and COBRA Unprocessed Tracking - Customized Process Queue

500

If there is an article in Switchboard laeld "Client" this is the item you copy and provide after the Discovery Answers™  URL.

What is Article ID?

500

A VIP party that DBI is hosting in Las Vegas.  

What is Human Resource Executive Health and Benefits Leadership Conference?

500

A two minute video that keeps concepts of opportunities and risks top of mind.

 What is ERM or Enterprise Risk Management? (WEX Email)

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