The person who fills this role is a software expert who makes high-level design choices and dictates technical standards, including software coding standards, tools, and platforms
What is a Software Architect?
100
AIM built a mobile payment and loyalty app for what company
What is Starbucks?
100
This is an organizational lifecycle function dealing with the planning, forecasting, and production or marketing of a product or products at all stages
What is Product Management?
100
This refers to the entirety of activities –policies, processes and supporting procedures – that are performed by an organization to plan, design, deliver, operate and control information technology (IT) services offered to customers
What is ITSM?
100
This is a type of technology where data is gathered, stored, organized and analyzed to help enterprise users make better business decisions
What is a Data Warehouse?
200
An ongoing process within the software development life cycle (SDLC), this is a process that ensures that developed software meets and complies with defined or standardized specifications
What is quality assurance / QA?
200
This type of mobile app is a web app primarily built using HTML5 and JavaScript that is then wrapped inside a native container that provides access to native platform features
What is Hybrid?
200
This status color is used to represent a project that contains risks that put the launch/due date in jeopardy, but are being actively monitored and mitigated.
What is yellow status?
200
This is defined as the composite hardware, software, networks and facilities required for the existence, operation and management of an enterprise IT environment
What is infrastructure?
200
This three letter abbreviation is a quantifiable metric that measures the success of an organization or a particular activity a company engages in.
What is a KPI?
300
API is an acronym for this.
What is application program interface?
300
A CMS is an acronym that stands for what?
What is Content Management System?
300
This is what SAFe stands for.
What is Scaled Agile Framework for the Enterprise?
300
This is a kind of cloud technology that blends the advantages of both private and public clouds.
What is a Hybrid Cloud?
300
This three letter abbreviation is the process of transforming and cleaning data as it is ingested into a data warehouse
What is ETL?
400
These are made available from a business's web server for web users or other web-connected programs
What are web services?
400
This is a multichannel approach to sales that seeks to provide the customer with a seamless shopping experience whether the customer is shopping online from a desktop, mobile device, telephone or in a brick and mortar store
What is the omni-channel?
400
Originally a Japanese manufacturing system by Toyota to regulate supply components through cards displaying specifications and instructions along the production line, this is a framework used in agile software development to show how many stories are in progress and the status of those stories/tasks (Not Done, In Progress, and Done)
What is Kanban?
400
This is a primary IT function within ITSM that handles incidents and requests and is intended to provide a single point of contact to meet the communication needs of both users and IT staff
What is Service Desk?
400
This refers to tremendous quantities and varieties of data, both structured and unstructured, that traditional data processing applications are inadequate to analyze.
What is Big Data?
500
This is architectural design and development to integrate disparate systems with an organization, with a focus on improving mobility, scalability, and availability of services
What is SOA?
500
Analysis, Persona & Roles, Flows & Journey Maps, Wireframes & prototypes, Usability Testing, and High Fidelity Design are all part of what?
What is User Experience Design?
500
This individual is a software developer, product manager and industry consultant who formulated the initial versions of the Scrum development process, was one of the initial 17 signatories of the Agile Manifesto, co-authored the Scrum Guide, and founded Agile Alliance, Scrum Alliance, and Scrum.org
Who is Ken Schwaber?
500
The top three Enterprise SaaS ITSM tools worldwide are ServiceNow, BMC and this
What is Cherwell?
500
AIM’s analytics maturity consulting capability helps clients evolve their analytics up these three stages of insight possibilities