Print Management
Which print management solution is strictly hosted in the Cloud
Elevate Sky Print Managment
What are the three things we need to know in order to establish the amount of credits we give to a customer for faxing?
Lines they will port, inbound and outbound fax count
Name two things you may see in a clients office that could lead to a document management discussion
Paper everywhere!
A ton of boxes!
Prints laying around the copier (could be PC opp too)
Name our two document conversion services Toshiba has to offer
Honey
What is Follow Me / Find Me Printing
Submit a print job from your device, walk to any MFP and release it. Does not require you to pick a specific MFP to print to!
Name three ways a client can fax from XMedius
MFP, portal and outlook (email)
Name two departments that usually implement DocuWare first before expanding
Accounting, Finance and HR,
Name two benefits of a document conversion service
-Turns paper documents into a digital environment
-Provides faster access to documents
-Improves security and compliance
-Disaster recovery!
Name a PS product NOT listed as a category?
Drivve Image- high performance document scanning solution
Scanners-Kodak, Brother
Card Readers
How would Follow Me/Find Me Printing help an organization save money?
Eliminates "orphaned print" as well as "multiple prints of the same job"
Do you need to include a fax board to fax from XMedius
NO!
What is the difference between cloud and on-prem
DocuWare cloud is hosted in Microsoft Azure (no internal IT support needed), while On-prem is located on the clients server and requires their IT help in setting up
State a discovery question you can ask to lead to a possible Document conversion opportunity?
Where are your documents located, explain to me the retrieval process?
On average how long does it take to find a document?
Do multiple departments need access to critical documents if so, how are you sharing documents in your organization?
What sort of disaster relief program does your organization have?
What is an eight-sides shape called?
Octagon
What are three benefits of a Print Management Solution
Easy device management from a centralized location, cost control, ease of printer deployment, simplification of end user printing, reduction of exposure to sensitive information release, auditing of printed jobs, ease of end user management, reduced IT workload, Print Allocation (either $$ or Prints), Flexibility in Printing, and MANY MANY MORE
Explain why faxing is secure and email is not?
Faxing is direct from point to point, email passes through multiple digital touchpoints (firewalls, email servers, host servers, ect) and each time it does that data is evaluated, and copied then passed along. The biggest risk / point of intrusion in any organization is email.
Name two functionalities that DocuWare has to offer?
Electronic forms, workflow for task approvals, electronic signatures, intelligent indexing for key work search, integrations to business application, connect to email, scan to folders from DW. ETC!
Once a document conversion service is sold. What solution should we consider recommending next?
DocuWare!!
Where can you find detailed information and training on PS products and services?
FYI- In exchange or DocuWare Portal
Toshiba is consider a PaperCut "direct" partner. What does that mean?
We don't have to go through a third party to implement the software and get the best pricing!
What does POTS stand for when talking about a "POTS" line?
Plain Old Telephone Service
Name three things DocuWare can help an organization with?
AR/AP Process. Expense Reporting
HR Onboarding. Multilevel Approvals
Long Term Document Storage. Search And Retrieval
Decreased Audit Time. MANY MANY MORE
Name one compliance certificate our document conversion service has
SOC 2 Type II, HIPAA, PCI DSS
Name two components of the technology snapshot
Intelligent Capture, Workflow automation, content management, secure document exchange, output management, managed print as a service