SOP 24
SOP 25
SOP 27
SOP 28
SOP 29
100
How often each person will be re-certified for TDD/ TTY
What is semi-annually
100
These should not be run for personal reasons, and if so, it will place your job in jeopardy.
What are histories?
100
All cipher locks are automatically disabled to allow the quick entry of personnel or emergency units
What happens when the Center's fire alarm is activated?
100
MRD / InterCity
What is the call channel monitored by the EMS dispatcher?
100
“This is Dynamite Smith, may I speak to Roger Clinton.”
What is the phrase used when making telephone contact after receiving a robbery alarm at a bank?
200
The ways to identify TDD/ TTY calls
What are silent calls, beeping tones, and TDD/ TTY announcer
200
This is necessary to enter anything into GCIC.
What is a written report?
200
the system the Center operates under during critical incidents
What is National Incident Command System?
200
should remain available to be used for emergency purposes only, such as patching.
What is Tac1?
200
Obtain a phone number from the alarm company and call the business. When someone answers, ask to speak to a manager or a ‘responsible.’
What is the procedure for taking a call for a business, hold-up, panic, or duress alarm at a business?
300
Dial the telephone number using the telephone keyboard. Communicate by using the keyboard or send programmed messages.
What is how to make an outgoing TDD/ TTY call?
300
Criminal history record information, restricted data, secret data, and sensitive data.
What is Criminal Justice Information is defined by OCGA 35-3-30?
300
responsible for recording any time worked during critical and usual incidents and special events.
Who are employees and their team leaders?
300
gives us access to any agency in Georgia who has access to the channels within the system.
What is Motorbridge?
300
Obtain a phone number and call the residence. When someone answers, ask to speak to the name of the person given by the alarm company and say, “This is Lowndes County 911, your alarm has been activated, is everything O.K.?”
What is the procedure for taking a call for a residential hold-up, panic, or duress alarm?
400
SKSK
What is the proper protocol to use when ending a TDD/ TTY call?
400
The only CJIS records stored at the Lowndes County 911 Center
What are GCIC workbooks?
400
portable and mobile radios of all agencies on 800MHz will automatically change to a common conventional channel with repeater capability among the four towers.
What is fail soft?
400
contain a basic 60-second playback recording option which temporarily saves recent communications traffic.
What are the GIN workstations?
400
ONLY cancel a call if the Alarm Company calls to cancel.
What is a burglary alarm/ 10-90?
500
ASL
What is American Sign Language?
500
Criminal and civil action as well as jeopardizing employment
What is the disciplinary policy for specific GCIC/NCIC violations
500
The building where an alternate 911 Center can be established should it become necessary to leave our building for any reason.
What is the County EMA EOC?
500
the agency with primary jurisdiction where the incident or event is occurring
What is the lead dispatch agency?
500
Obtain a phone number from alarm company and call residence. Try to obtain further information and EMD call as directed.
What are the procedures for taking a medical alarm call?
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