Pre-Trainings 1
Pre-Trainings 2
Knowledge Sessions
Bring Live Training
Bring Live Travel
100

Application used to conduct pre-trainings

What is GoTo Meeting?

100

The place where notes, checklists and attendees should be saved daily

What is the Customer Info Folder?

100

Person to be notified of any severe progress (positive or negative) internally

Who is the Project Manager?

100

Responsible for compiling all trip notes to disperse internally

What is the Trip Lead?


100

What should you have on your calendar in case of emergency?

What are travel details?

200

Where should pre-training recordings be saved?

What is the Customer Info Folder?

200

Person(s) responsible for sending out the Customer Sandbox Checklists

Trip Lead or Proxy

200

User(s) that should be tested during knowledge sessions

Who are "All" attendees?

200

Document used to track training progress onsite

What is the Bring Live Checklist?

200

Dollar amount used as a maximum number when booking flights

What is $600?

300
The module pre-trainings for system admins

What are Systems Pre-Trainings?

300

Tracker for changes made during pre-trainings

What is the Change Tracker?

300

Document used to track progess

What is the Knowledge Session Scorecard?

300

The meeting of which every Module Trainer and Module Champion should attend daily

What is the daily checkpoint call?

300

The email address used to request Karmak vehicles

What is AskFacilities@karmak.com?

400

Document sent to customers to complete prior to knowledge sessions

What is the Customer Sandbox Checklist?

400

Document used to track training session notes

What is the Master Workbook?

400

Function within GoTo Meeting for customer to 'drive'

What are Keyboard and Mouse Controls

or

What is 'Make Presenter'

400
All permission changes need to be ran through this person

Who is the Module Champion?

400

Itemized list of products and pricing used for expense reports

What is a receipt?

500

Generic set of sessions a customer receives when they purchase pre-training recordings

What are Standard Pre-Trainings?

500

Who can conduct a pre-training

Who are 'signed off' Trainers?

500

This is something provided to the customer when they are 'stuck'

What is a hint?

500

Point of contact for module trainers to ask questions and exchange important information

Who is the Module Lead?

500
The customer facing meeting to discuss travel recommendations 6 weeks prior to bring live travel

What is the Travel Checkpoint Call?

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