HR SOP
What is the team member referral bonus payout?
$500 at 90 days
$500 at 1 year
What form needs submitted immediately following a workplace injury?
FROI
Team members must complete what questionnaire during the hire process?
What is the name of the website where uniforms are ordered?
The Dial Shoppe
Julie comes to work at her normal scheduled shift and leaves before her shift ends unauthorized and did not notify the correct individuals. What is the term reason?
Job abandoment
How many shifts do PRN team members need to work a month if shifts are available?
2
How many hours of PTO can a team member donate to another team member at one time?
40 hours
What checklist must be completed before a team member works independently?
OJT
What is the new term for Happiness week?
Core Values Week
A full time team member is celebrating their 4-year anniversary. How much PTO do they get on their anniversary and how much is their bonus?
8 hours of PTO and $100 bonus
If someone is a rehire and had a background check more than 6 months ago do they need a new one completed?
Yes
Home Office HR
What day of the week do team member wear their core values shirt?
The community picks the day of the week and they are only worn on that day.
New applications must be contacted within how many hours?
Must be contacted within 24 hours
Best practice is 2
Ashley is a full-time team member still in her introductory period. Ashley asks her ED to submit a tuition assistance form for her college classes. Will Ashley receive tuition assistance?
No because she is still in her introductory period
When is the tuition assistance form & agreement to be submitted to Zendesk?
Prior to start of semester or course
How much is the daily bonus for on call personnel engaged to wait?
$50
How many sets of uniforms should a FT team member receive?
3
What webinar series was new in 2024?
Rise & Thrive
Jack is a server at your community. He recently experiences a change in his children’s daycare schedule. Jack only needs to bring his children to the workplace for 30 minutes until their grandma can pick them up. Is Jack allowed to have his children at the workplace?
No
The discretionary leave of absence is how many days over a 5-year period?
60 days
What is the frequency for auditing state files?
Monthly
What intervals does Retain check in with new hires?
15,30,60,90
What are the hour requirements for the loyalty bonus?
480 hours in the last 365 days (1 year of service)
Alex was accused of a med error and state is investigating the incident. State has visited the community and Alex has been suspended. What should happen next?
Alex should be moved to PRN because we do not know when state will end their investigation. This ensures no back pay