5-1
5-2
5-3
5-4
5-5
100
The most widely recognized exception to the employment-at-will doctrine is the ___ exception: A. Negligence B. Public policy C. Implied contract D. Implied covenant of good faith and fair dealing
B. Public policy – p.21
100
The manager of an EEs manager meets with the EE periodically as a means of reducing the “us against them” mentality. This meeting can be referred to as: A. a skip level interview B. succession planning C. a factor comparison D. barrier busting
A. a skip level interview – p.51
100
Which of the following is not a core characteristic of job design? A. Skill variety B. Autonomy C. Feedback D. Job grade
D. Job grade – p.68
100
Which of the following is not an advantage to online surveys: A. quicker results B. eliminates interviewer bias C. higher response rate D. current email addresses are required
D. current email addresses are required – p. 92
100
________ are intended to help management and EEs make intelligent decisions and provide a basis for HR management practices. A. mission statements B. procedures C. policies D. appraisals
C. policies – p. 105
200
_________ is the intentional deception relied upon and resulting in injury to another person. A. Invasion of privacy B. Fraudulent misrepresentation C. Salting D. Leafleting
B. Fraudulent misrepresentation – p.24
200
An EE expressing interest in a future opportunity or job opening is known as: A. job posting B. job bidding C. job placement D. job satisfaction
B. job bidding – p.49
200
Task identity refers to: A. the title given to the EE performing the task B. the extent to which the job requires a “whole”, identifiable unit of work C. the relative worth of the task being performed D. the individual freedom an EE has in the task scheduling
B. the extent to which the job requires a “whole”, identifiable unit of work - p. 68
200
A cross section of EEs invited to actively participate in discussion intended to solicit EE input is known as a: A. SWOT team B. due diligence team C. task force D. focus group
D. focus group – p.94
200
EEs may not own, in whole or in part, any venture that seeks to do business with, or is a competitor of, this organization. This is an example of a: A. policy B. procedure C. work rule D. vision statement
C. work rule – p. 106
300
Why could discussing an employee’s complaint with the employee be considered a form of retaliation? A. It can be seen as coercion. B. It can complicate the investigation. C. It can hurt the employee’s feelings. D. It can lead to a promotion.
A. It can be seen as coercion. - p.32
300
Which of the following in NOT a guideline for an effective R&R program? A. the R&R should be appropriate to the value of the EEs contribution B. any monetary reward should be paid annually C. communicate significant and achievable criteria to the entire workforce D. managers and supervisors should be trained on the R&R programs
B. any monetary reward should be paid annually – p.56
300
As defined by the NLRB, a committee is not considered a labor union if it involves: A. travel requirements B. unskilled line workers C. performance of a management function D. highly compensated individuals
C. performance of a management function – p.77
300
The presentation of feedback data to groups with the intention of generating potential solutions to problems is called: A. Organizational feedback B. SWOT analysis C. Certification of results D. Bargaining
A. Organizational feedback – p. 97
300
FLASHBACK - The ________ role of HR focuses on dealing with compliance issues and record keeping. A. strategic B. administrative C. operational D. political
B. administrative p. 1.7
400
The NLRA and the LMRA are also known as: A. the Wagner Act; the Taft-Hartley Act B. the Davis Act; the Bacon Act C. the WARN Act; the Equal Pay Act D. Title VII; the Civil Rights Act
A. the Wagner Act; the Taft-Hartley Act – p.16
400
FLASHBACK - The first step in the strategic planning process is: A. strategy formulation B. strategy development C. strategy implementation D. strategy evaluation
A. strategy formulation – 1.68
400
A planned and orderly attempt to link the shared interests of the EE and the ER for mutual benefit is known as: A. Consensus B. EE development C. EE involvement D. Ranking
C. EE involvement – p. 64
400
Which of the following is not true for focus groups: A. participants should represent the EE population B. there should be a designated note taker C. there should be a facilitator D. objectives should not be shared with the group to avoid bias
D. objectives should not be shared with the group to avoid bias – p. 94
400
Which of the following should NOT be included in an EE handbook? A. Statement indicating the handbook can be changed B. statement that the organization is union-free C. statement indicating employment is at-will D. statement promising severance pay upon termination
D. statement promising severance pay upon termination – p. 113
500
Firing an employee close to their pension vesting date may violate which of the following EAW exceptions: A. QDRO B. Deferred comp C. Implied covenant of good faith and fair dealing D. Negligent communication
C. Implied covenant of good faith and fair dealing – p.21
500
A “safe harbor” can be defined as: A. secure area for boat docking B. a designated area EEs should gather in the event of severe weather C. provision in a law that guarantees some protections if certain conditions are met D. a mutual fund in which pre-tax contributions can be made to by HCEs
C. provision in a law that guarantees some protections if certain conditions are met – p.53
500
Frederick W. Taylor’s concept of scientific management includes all of the following EXCEPT: A. division of Labor B. standardization C. consensus D. specialization
C. consensus – p. 66
500
Which of the following is true for attitude and opinion surveys: A. attitude focuses on benefit programs; opinion focuses on specific issues B. attitude focuses on the organizational vision; opinion focuses on job satisfaction C. attitude focuses on job satisfaction; opinion focuses on specific issues D. attitude focuses on specific issues; opinion focuses on job satisfaction
C. attitude focuses on job satisfaction; opinion focuses on specific issues – p.90
500
A _____ often specifies the what, when, where and who for a given situation. A. policy B. process C. procedure D. work rule
C. procedure – p. 105
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