The 411
Procedures
These things still exist!?
100
This is the drive is the place to start for information
What is the T-Drive
100
This can only be checked out for one hour!
What is equipment
100
You only need to dial the last five digits when calling this.
What is a campus number
200
You should probably start here if you're wondering what's been going on at the Service Center all day.
What is the Communication Log
200
An Access Card can be checked out for this many days
What is 3
200
Use this button on the radio when radioing facilities or maintenance
What is the lightening bolt button
300
Check here if a resident is looking for something they've been misplaced!
What is the Lost and Found (the Log is now on the T-Drive)
300
Facilities wants a vacuum, so you should fill this out. Maybe?
What is Equipment Log. The equipment log must be filled out, even for facilities (with as much information as possible)
300
Use one of these numbers before calling off campus
What is 8 or 9.
400
Confused about how to do mail, you can look here!
What is the mail powerpoint/instructions on the T-Drive
400
This can be checked out for 7 days.
What is a loaner key
400
This greeting is used when answering the phone
What is "(Insert Desk) Service Center. This is (name). How can I help you?"
500
Look here for a plethora of information - anything from contact information to desk procedures
What is the Flip Chart!
500
These three things must be filled out when a Resident wants a loaner key
What are: the Loaner Key Log (Binder), the Key Card, and the Loaner Key Form
500
You should never use this while at the Service Center
What is your cellphone
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