Accounts
The program we use to dispute debit card fraud claims.
What is Finboa?
The team who handles loans that are past due and/or delinquent.
Who is Credit Solutions?
Credit card where members receive rewards points. (Looking for the official name.)
What is Achieve Rewards Credit Card?
Tellers that assist members through the ITMs.
Who are the Video Tellers?
It is a special stamp that only a manager can offer to members.
What is a Medallion Stamp?
The card that only earns 1 point for every $3 spent.
What is a Credit Union ONE Debit Card?
Where we go to submit a member's request to change their loan due date.
What is a DNA Activity?
The promotional rate for our rewards credit card.
What is 4.99%?
The total amount members can withdraw at an ITM with a teller.
How much is $25,000?
it costs $45 to rent space to store your belongings.
What is a Safety Deposit box?
___________ ____ use an NFC to make a payment on a terminal without actually touching it.
What is a contactless card?
Form we fill out and have member sign to set up external payments to their loans with us.
What is ACH Loan Origination?
The dollar limit on our rewards and low-rate credit cards.
What is $50,000?
ITM Tellers can only make this type of loan payments.
What are regular payments? (No principle-only payments. No paydowns or payoffs)
The original name of Credit Union ONE.
What is the Ferndale Co-op?
A Michigan law which allows a person to make a gift of money, or tangible/intangible property to a minor by transferring the money or property to a custodian. (Bonus point if you give the full name and not an acronym)
What is a Uniform Transactions for Minors Account (UTMA)?
The limit the credit union offers for commercial real estate loans and secured lines of credit.
A free service that alerts you to possible identity theft. It also provides you with resolution services should you find yourself a victim of identity theft
What is Mastercard ID Theft Protection™?
The name of the program video tellers use to conduct transactions.
What is Xpressions?
The year the credit union was first established.
What is 1938?
Tax-free distributions when used for qualified education expenses, such as tuition, room and board, etc.
What is Coverdell Education Savings?
One of the ineligible homes for an ARM. (Just looking for one of them to get the points. Bonus points if you can name more than one.)
What is a Manufactured home? cooperative properties? investment properties? second/vacation properties? balloons? multi-unit?
A service where members can ask for Airport Meet and Greet services.
What is Mastercard Airport Concierge™?
The number of branches that use the ITMS.
What is 15?
One of the core principles of Credit Union ONE. (Bonus points if you can name more than one.
What is Integrity?
What is Respect?
What is Financial Stewardship?
What is Member Commitment?
What is Employee Commitment?