Pro Shop
Programs
Open Play
EAP/EOC
100

Name the two types of pickleball sold at Southlake Pickleball 

What are OSO and Joola 

100

When did the pickleball complex first begin offering instructional programs?

When was May 2024

100

When are the June timings for Open Play going to be offered?

What are mornings from 7:00a to 11:00am and 6:00p to 10:00pm

100
What does EAP and EOC stand for?

What is the Emergency Operations Center and the Emergency Action Plan.

200

WHich Paddles are currently banned from USAPA tournament play?

What are the Gen 3 paddle from Joola

200

What is the current pricing for a Pickleball 101 or pickleball 102 Class?

What is $75 per person

200

Name the level of play for open play on Monday, Wednesday and Friday mornings?

What are Beginners and Intermediate 

200

What is the first step in the EAP for dealing with Severe weather at the Complex (rain and/or lightning)?

What is clear the courts of members and their guests?
300

We can accept these two items in exchange for a Demo Paddle?

What are car keys and driver's license

300

Why is the cost for the 101 and 102 instructional programming higher than the May program prices?

What is the lower student to teacher ration provides a better experience to the students and provides an environment similar to a semi-private or custom clinic.

300

Name the number of courts allotted to the open play program on a daily basis?

What are 4 courts weekdays and 6 courts weekends

300

What is the communications process for the EAP once the courts have been cleared/safety of members and guests has been completed?

Communication is made to Pickleball Manager.  Pickleball Manager then notifies on call EOC manager (Department Director and/or a Deputy Director).  Finally, social media's for the pickleball complex are updated so the public can have a place to find out the latest status of the complex.

400
What is the cost for the use of the Ball Machine?

What is $20 plus appropriate court fees

400

Name 1 of the (3) new programs being offered this June?

What is Weekly Dose, Youth Pickleball 101, or Pickleball 102

400
Name the types of ways a person may participate in the Open Play program?

What are being a member of the Southlake Pickleabll COmplex and being a guest of a member.

400

Where can members and guests wait for a storm that brings rain and lightning to pass?

Where is, not at the Pickleball Complex?

500

What is the proper procedure to communicate a product is out of stock?

What is communicate through Comms Log and send and email to pickleball manager and coordinator.

500

Besides instructional programing, name 1 of the other 2 types of programs the Southlake Pickleball Complex offers?

What is Open Play or League Play

500

Name the position that helps to facilitate open play and (2) of the many responsibilities this role may serve.

Who is the Open Play Court Monitor and helps serve as paddle rack monitor, games scoring adjustor, level of play gate keeper, upbeat cheerleader, interested observer and so on.
500

In case of inclement weather, can the facility close down early and/or delay the opening?

What is yes

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