Sceen where Charge Off Forcast can be found
What is 01-01
Where we update a Mailing Address
What is 15-01
"Return order must be within 2 business days of original order -
What is SIO004
Where you view billed recievables
What is SS 01-04
where to view past orders worked
What is 02-10 (is your friend)
Charge Off amount
What is 01-12
Where we update appliance inventory
What is 15-03
Requests for service restored after a fire and SWG turned off the meter
What is an SIO013
Where you can VIEW a phone number
What is 01-16
Where usage for the year is viewed
What is 03-11
To restore service after we arrived to investigate a gas odor and we turned the meter off
What is SIOC1T
Where a customers phone number is updated
What is 15-04
An order sent when the meter is making a loud noise
What is a SIO042
Where you view the returned item
What is 01-22
where the meter location can be found
What is 03-02
To bill or cancel a deposit billing on an active account
What is 13-10
Format of a note in 15-12
What is Trigger date, office, initials, and todays date.
The order sent to install a dryer
What is SIO019
Where can you see a when a deposit was paid
What is 01-10
Where appliance inventory can be VIEWED
What is 02-01
The information immediatly obtain when you receive an emergency/priority call
How do you handle it
What is Name, Address, City, State, Contact Number, Brief Description of the Problem
Warm Transfer to Emergency Queue
What screen we access to mail a letter of credit
What is 15-08
The order for a report of no gas to any of the appliances
What is SIO002.
Where you can view if a customer is on EPP
What is 01-06
Two types of security SWG will accept for residential service
What is cash, LOC, Letter of Guarantee