What date did the new attendance policy go into affect?
March 5th, 2017
100
What is the schedule posting deadline?
Wednesday's at noon CST.
100
How many points is a No Call No Show worth?
5 points
100
What is the region’s goal for Kronos Question compliance?
70%
100
Which time period is reviewed for employee time card approvals and what are the current dates for this time period?
Previous – Previous Pay Period and 6/4-6/17
200
How soon will a new hire be visible in Kronos?
New hires are loaded into Kronos daily every three hours once the manager on boarding portion of new hire paperwork in Kronos HMC is completed.
200
How do you change the schedule for a salon professional same-day?
Make the schedule change in both Kronos and Shortcuts.
200
What are 2 possible reasons you would excuse an absence?
Overnight hospitalization and approved LOA from benefits.
200
When do next Audits start specifically?
Wk 27 - Q3
200
If an associate approves their timecard after the end of the pay period, their approval would show where?
Timecard – historical amounts tab
300
Name 3 of the 5 types of special events entered by corporate for Kronos forecast?
Extended power outages, weather-related store closures, marketing events, grand openings and holidays.
300
Management schedules should be pre-scheduled in Kronos by when?
15th of every month.
300
What 3 reasons would you apply a Missed Punch Excused instead of Missed Punch comment to an added punch?
Systems outage, Account/password issue, New Hire
300
How do you add a comment to a missed punch that is added via the exceptions review homepage?
Once a missed punch is added on the exceptions review homepage it will disappear, so the only way to add a comment to it is going into the associate’s timecard and adding the comment to the punch there.
300
Do GMs submit time off requests through Kronos?
Yes. DM’s review and approve.
400
When is the schedule exported from Kronos to the Daily Planner?
Fridays at 2am.
400
Per scheduling guidelines, Prestige Sales Managers can open or close how many times per week?
One to two.
400
What is the only reason a DM would have to complete a balance adjustment that was not due to manager error?
Absence during an overnight shift would generate 2points instead of 1.
400
What are the correct steps to adding a comment to a punch that needs to be deleted?
Add the “punch not correct” comment they want to delete and then click “Save” on the timecard. Then delete. The comment will not appear on the delete punch row, but will show in the add comment to punch row and will pass on the audit.
400
How often does Shortcuts feed into Kronos?
Once per day
500
Name the 4 Kronos inspired LMS courses.
Scheduler, Managing Pay Periods, Overview for Hourly Associates, WFC Tablet
500
What 6 pieces of pre-work are due by Friday each week prior to the next schedule being generated?
a. Edit Custom Drivers
b. Enter meeting and training shifts
c. Enter retail management shifts
d. Enter Benefit AE shifts
e. Enter availability changes
f. Approve time-off requests
500
Name the level of corrective action and supporting points.
3 - Verbal Warning
4 - Verbal Warning
5 - Written Warning
6 - Written Warning
7 - Final Warning
8 - Termination
500
What are the 3 reasons to click "Yes" when attesting to a lunch?
1. Shift over 7.5 and Punched for a meal.
2. Shift was under 7.5 and did not punch for a meal.
3. Shift was under 7.5 and did punch for a meal.