Safety
What Is HSE?
Health Safety & Environmental
What Is KPI?
Key Performance Indicators
What Are SOP's?
Standard Operating Procedures
What Is HRM?
Human Resource Management
What is SSNIT?
Social Security And National Insurance Trust
Who Is The Safety Champion Of Spaklean?
Obed Owusu-Kissi
Who Manages The Help Desk Of A Facility?
Facility Supervisor
Who Is The Custodian Of SOP's?
General Manager Commercial Operation
Who Is The Custodian Of Human Resource Policy?
Human Resource Management
Who is responsible to issue a quarterly compliance certificate ?
Custodial Manager (reference Compliance 4.3)
2 Situations When Facility Risk Record Should Be Updated?
· Change in Facility Manager
· Change in client’s scope of work
· Structural changes in facility
· Contract renewal
· Occurrence of an accident or incident
The Sales Process Starts With What Activity?
Facility Survey
Mention 3 Requirement For Engaging A New Janitor
Educational Certificate
Police Background Form Or Checks
Gurantor Forms
Bank Account Number
SSNIT Registration Number
NHI Card
Phot Identification
Health Screen Per Health Requirement
What Health Benefit Does Spaklean Provide For Each Employees?
NHIS
Mention 2 legislations that Spaklean is required to comply with?
• Companies Code 2019, Act 992
• Data Protection Act 2012, Act 843
• Environmental Protection Act 1994, Act 490
• Food and Drug Authority Act 1996, Act 532
• Income tax Act 2015, 896
• Labour Act 2003, Act 651
• National Pensions Act 2008, Act 766
What Are The Risk Grade Implications At Grade B?
Certification (Optional)
Trainning (Mandatory)
PPE (Mandatory)
How often shall a Custodial Manager organize a Contract Review Meeting with the Client? Who shall attend the meeting with him
Quarterly; a Janitor, Supervisor and General Manager
The SOP Of Each Custodial Task Starts With And Ends With?
Handwashing
Incase Of Incapitation How Long Will Spaklean Hold The Position For A Contract Employee
60 DAYS
Who is responsible for the enforcement of corporate polices, procedures and legislative regulations? And who is responsible for compliance.
Custodial Managers - Enforcement
Facility Executives - Compliance
Mention The 5 Stages Of Risk Mitigation?
Elimination
Substitution
Engineering Controls
Administrative Controls
PPE
What Are The Four Pillars Of CRM?
How Many Hours Of Training Of Refresher Course Should Janitors and Custodial Managers Go Through Each Year
16 Hrs
When Can Staff Attain Emeritus Status?
10 Yrs Of Service And Retires At Age 55. Or As Approved By The Board
Mention the number of Corporate Policies, Corporate Procedures and Legislation that directly impacts the operations of Spaklean.
18 Corporate Policies
9 Corporate Procedures
7 Legislative Acts