who to contact
Who is Matt Carroll
Who are international customers, booths with no freight, high credit risks, and large balances.
sign with timeline of services to be provided
what is a delivery schedule
outbound document not turned in
record specifics about an event that may come up in a survey or should be known for next years show
What is a post show survey
what is the RED PHONE
collection % goal
What is 95
acknowledging customers at the ES desk
What is the 5 & 10 rule
exhibitors with freight but no MHA on file
What is an outbound reminder
28-1-100
Per Pound billing model
change to FOL or TSS price master
Who is Kits
overview of all invoices at a Freeman event
What is an event statement
what is do not invoice
Charges are half the rate of roundtrip MH fees
what is outbound material handling fees
What is show summary total
payment status(CC, check, ACH, or wire)
who is paymentinquiries@freeman.com
Key, OK, INTL, STD, COD
what is customer status types
22 possible points based on 11 questions
what is on-site Customer Experience Evaluations (audits).
freight that cannot be identified
What is stranded freight
New FOL custom booth order
What is solutions@freeman.com
Every interaction with an exhibitor
Multiple color empty stickers
What is a 300+ exhibitor show
The control copy of an MHA
what is the pink page
Freeman branded Land' End
What is onsite uniform policy