SII
Recasts
Assumptions
Lien Release & Adding Land
What Does That Team Do?
100

SII stands for

What is Successor in Interest 

100

This is the minimum amount to pay the principal balance down by.

What is $10,000?

100

What is the work item you set when someone is inquiring about an assumption? 

What is Special Loans: Assumption Inquiry Call

100

This is the process a client would follow to add land.

What is Refi?

100

This is what OG does 

What is assisting clients during the OG process with troubleshooting RMS, looking at disbursements when title co is Amrock, and concerns regarding credit pulls they did not authorize 

200

A confirmed Successor can inquire on Assuming the loan by opening a work item

What is Special Loans: Assumption Inquiry

200

This is the fee for a QL client to recast.

What is $250?

200

This is something the Assumer cannot get access to.

What is the Rocket Mortgage Account?

200

If a client is looking to refi to release a parcel, this is the email address we would send the info to.

What is BankingPR@quickenloans.com

200

This is what Bankers do

What is going over qualifications/goals for clients for a refi or purchase, review the terms of the loan as they are licensed to go over rates/terms, and assist in getting the initial docs necessary to kick off the loan process 

300

A Client or 3rd party calls in stating they are the Power if Attorney, Guardian or Conservator of the Client, but the loan does not reflect and there are documents uploaded to the loan

What is POA911

300

This is the fee for a Schwab client to recast.

What is $100?

300
What is one step we have to take to ensure the assumer is qualified to take over the loan? 

What is a credit check?

300

What task needs to be set when a client is inquiring about a partial lien release 

What is SERREL

300

This is what CCS are responsible for

What is assisting clients in the middle of the loan process get to closing. They help facilitate getting additional docs that are necessary, and ensure that we are getting everything we need completed before clearing the loan to close. 

400

Transfer by Death of Homeowner documents needed 

What is Filed Court Order(Probate docs)

Affidavit Confirming SII

Government issued ID

400

These loan types are not eligible for a recast.

What are FHA, VA, and USDA?

400

What is the standard amount of time to complete an assumption? 

What is 90-120 days? 

400

This is the fee to complete a partial release

What is $500?

400

This is what the Closing Team is responsible for

What is scheduling closing for clients, and ensuring everyone who needs to be at closing confirms they will be there. 

500

In Arizona & Michigan, these 3 things can be sent in by a person to confirm a client is deceased.

What are the death cert, court order establishing death, newspaper notice/obituary?

500

This is the amount of times a client can recast. 

What is as many times as they'd like?

500

This is paid, for certain loans, post assumption, at 0.5% of the loan amount

What is the Funding fee?

500

This must be received to complete a partial release for a loan with MI

What is approval from the MI provider?

500

This is what a Disbursement Delay Analyst does

They review what caused a loan not to disburse on their scheduled disbursement date. (IE: a document missing a signature, missing a document in general, etc)

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