Steps of Service
Flex Mex
The Bar
Hospitality
Training Materials
100
What is Tin Lizzy's Moto?
"Friends Serving Friends"
100
What 2 tacos come on wheat?
what are the Spicy Tilapia and the Fiesta Chicken
100
What is the price of a pitcher of Texas
$35
100
What is the #1 complaint from guests about Tin Lizzys
BAD ATTITUDE of the staff!!
100
What does OJT stand for?
On the Job Training
200
How many minutes should it take for the appetizer to hit the table?
What is 3-5 min
200
What is on the SW Chicken Club Taco?
Fried Chix -tomatoes -mon jack -lettuce -bacon -chipotle mayo
200
What tequila comes in the Chipotle Pineapple Marg?
Don Julio Silver
200
What is the definition of service?
Work being done for another
200
Name the 3 styles(categories) of LEARNING
-Auditorial -Visual -Kinesthetic
300
How many minutes should it take for the entree to be served once ordered?
8-10 min
300
At what temperature are the Skillets supposed to be served at?
165 degrees
300
What is the most expensive tequila we sell?
Don Julio 1942 ***Bonus- how much for a shot?
300
Name 2 ways that we can train Hospitality
*Guest 1st Culture *Steps of Service *Genuine Service *Suggestive Selling
300
What areas should be covered in Safety and Sanitation
Hand-washing Sani buckets slips and falls knife safety/cutting gloves heavy lifting smoking/eating
400
What are the 2 main reasons we use "bev naps/coasters?"
1. Preserves the table 2. Signifies that the table has been greeted
400
What is the definition of Flex Mex?
Flex mex is a menu which is comprised of a variety of BOLD Flavors that are not like traditional Mexican and Tex-Mex items.
400
Name 2 Anejo Tequilas we carry
Don Julio Avion Herradura
400
What is the definition of Hospitality
the act, practice or promise of treating Guests with warmth and generosity
400
What are the 4 core values of Tin Lizzy's
Grow with Passion Win with integrity Serve with respect Be accountable
500
Why is the inmoment survey so important?
Colleen and Amanda will decide your fate
500
Name every steak taco
Spicy Cilantro Sante Fe Philly Fajita Gr. Steak Churrasco
500
What are the 4 categories of tequila and describe each
Silver- 100% aguave, not aged Gold- Caramel color added, mixed blends Repasado- 1-3 yrs aged Anejo- 3plus years aged
500
How would you describe what a Guest 1st Culture is to a trainee
amanda and colleen will decide your fate
500
Describe what is taught/reviewed on Day 3 of training
-Food Running - Drink Running
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