Stick-to-itiveness
Customer Service
Team
Work
Work-Place
Success
Career Life
100

Behaving responsibly and appropriately at work is known as this.

Professionalism

100

Treating others with kindness and consideration is called this.

Respect

100

Information given to help improve performance is called this.

Feedback

100

Listening carefully and responding appropriately is called this.

Active Listening

100

A platform that outlines your goals, achievements and steps for the future and is current and up-to-date.

Eightfold

200

This skill means adjusting to changes and new situations at work.

Adaptability

200

This skill means sharing information clearly and effectively.

Communication

200

Members on your team giving suggestions and encouragement is called this type of feedback.

Peer Feedback

200

This skill is important when handling customer complaints and finding solutions.

Problem-Solving

200

Meeting with your manager and discussing your progress and future deadlines even current struggles.

1on1

300

This is the process of creating something new even discovering a new way of thinking.

Innovation

300

This skill helps workers understand another person's feelings.

Empathy

300

This is the process of working together to achieve a shared goal, complete a task or create something new.

Collaboration

300

This skill means working well with others to complete a goal.

Teamwork

300

This is the process of improving your skills and knowledge for future success.

Professional Growth

400

The ability to power through setbacks, the refusal to give up without losing focus.

Grit/Resilience

400

It is almost an order when spoken at the beginning of a question, but is polite when used at the end.

Please/Thank You

400

The process of presenting or learning new, advanced skills or improving existing ones to enhance job performance.

Upskilling

400

This skill helps trainers stay calm during difficult situations.

Patience

400

This is used as a roadmap designed for identifying goals and outlines the specific skills and courses needed for career planning.

IDP Form

500

The process of embracing challenges, view failures as an opportunity to learn and understands that effort is the key to mastery.

Growth Mindset

500

This is the principle that says you should take ownership of one's actions even when the issue wasn't your fault.

Accountability

500

This is the process of providing positive feedback for a co-worker even giving accolades for good performance.

Shout-Out/Kudos

500

This is the recommended timeframe to follow up after receiving an email from Noreen.

Immediately/Within 24 Hours

500

These are a set of principles that govern the organizational structure of Maximus as a standard.

Maximus Core Values

Accountability, Collaboration, Compassion, Customer Focus, Innovation, Respect

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