Tabs and Queues
What are three tabs?
Info, health (allergies), third party, rx profile, tx profile, order profile
What are the key pieces of information we add into the info tab to create a patient profile?
Name, DOB, Gender, Address, Phone number, Allergies, and PCP (Primary Care Provider), Email if available
What is the SIG for needs appt with md?
Cmd
When searching patients in Erx, what is the stand format for typing in the name?
First 4 letters of the last name and First letter of the first name
Dont forget the DOB!
What queue do we use to contact md offices?
Contact Manager
If a patient does not want texting what do we put in for the phone number in the Erx Profile?
All 5's! then save and go back in to add the actual phone number
What are our shipping options for Janssen Select?
Next day for urgent needs
3-5 day shipping for all initial fills
7-10 days for refills unless a fill needs to be expedited!
If a shipment needs to be upgraded we need to make notes indicating why.
First 4 letters of the drug and then the dosage needed
Ex: Xare20
What Erx facility is Specialty housed in?
198!
Bonus! What facility is Free Home Shipping Housed in?
What is under tab 3 in Erx?
Third Party!
Bonus! What else does third party stand for?
What is the name of the insurance plan we use to fill Xarelto in the Janssen Select program?
Scriptdrop
What day supply options are available for Janssen Select? Bonus if you know the prices as well.
30 day! for 89 dollars
90 day! for 250 dollars (15 dollar discount over 3 months)
2.5 mg, 10 mg, 15mg, and 20 mg.
Bonus! How often would a patient take the 2.5mg daily?
If you want to search if the patient has any rx's in process, how would you search for that?
What tab would you select to see all of the active Rx's?
RX Profile!
What are the main rules with entering addresses into Erx?
Don't Use Punctuation!
follow When in Doubt, Spell it out!
Don't Use Characters!
Don't Add patient notes in the address field
Can patients have commercial coverage to participate in this program?
What do you check during a T check?
Patient, Prescriber, Product, Qty (Written, Dispense, Refills), Day Supply, Third Party, DAW, Origin, Serial Number, Date
What website do we use to look up prescribers?
LexisNexis!!
Can be located in your resources on the Pharmacy Homepage or in astute in any Janssen Select case
What queues are handled by the Pharmacist?
DUR and Pre-verification
Bonus- What does DUR stand for?
Why is it important to add the PCP into the profile?
When we work in data entry the PCP will automatically populate for us!
Also, We can easily send rx and refill requests to the PCP if they are selected within the patient profile
When does the program end?
December 31st 2023
How would you reselect a product in data entry?
Select the reverse arrow at the top right corner then click on reselect dispense product
What are some benefits of utilizing texting for patients?
Immediate access to tracking information once package is shipped
Delivery Notifications
If not enrolled in ERP- use of refill reminder texting