Mobile
This mobile plan comes with Anytime Upgrade, along with unlimited talk, text and data, and is our lead offer for Spectrum Mobile.
What is Unlimited Plus?
This is the lead High-Speed Internet speed offering that provides Spectrum customers with download speeds of up to 1000 MBPS.
What is HSI Gig?
This TV plan offers customers access to over 80 popular live channels but does not include local channels.
What is TV Stream?
This is the current 12-month promotional rate for adding new Voice services to an existing Spectrum customer with another line of service.
What is $15?
This type of installation should be assumed on every qualifying sale and gives us the best chances of having our sales complete.
What is Home Ship?
All of our mobile plans come with unlimited international texting and 2,000 minutes per line of combined monthly calling to these two countries.
What is Canada and Mexico?
This device, costing only $3.00 a month, is a simple plug and play device that is our Advanced WiFi's solution to wireless network dead zones within a house or building.
What is a WiFi Pod?
This TV plan is perfect for customers who want to ensure they have access to all of their regional sports channels and ESPN+, along with their basic channel lineup.
What is TV Select Plus?
This optional add-on must be offered to each customer adding Spectrum Voice services and incurs a one-time charge of $60 if the customer chooses to order one.
What is a Battery Backup?
This is the service a customer must be adding to their account to qualify for free Xumo.
What is Video?
This number can be found in the phone's settings or by dialing *#06# and allows us to determine the BYOD eligibility of a device.
What is the IMEI?
This can be offered free to customers who purchase Internet Gig or an internet bundle and allows your customer to connect their devices wirelessly throughout the home.
What is Advanced WiFi?
This piece of equipment allows customers to record, pause, fast forward, and rewind live TV even without an internet connection.
What is a DVR Receiver?
This is the current standard rate for Voice services when a customer has fallen out of promotional rate but still has other services on their account.
What is $25?
These must be offered to all customers who purchase or show interest in either Internet or Mobile service.
What is the FCC Broadband Label?
Each line of Unlimited Plus includes up to this many GBs of mobile data hotspot usage during the billing cycle and counts towards the data allowance before speeds are reduced to 600Kbps for remainder of billing cycle.
What is 10GB?
This feature of all Spectrum Internet plans allows customers to use their home internet as much as they want without experiencing reduced speeds or additional bill charges based on their usage.
What is No Data Caps?
This Spectrum TV add-on provides customer access to HBO, HBO Max and over 70 additional channels that provide customers access to a variety of programming.
What is Entertainment View Plus?
This is the current rate for Spectrum Voice when the customer has no other services on their account.
What is $35?
This is the service a Spectrum customer must subscribe to in order to have Mobile or Xumo on their account.
What is Internet?
This $5 monthly add-on covers replacement for lost/stolen devices and $29 unlimited Screen-Only Repair nationwide.
What is the Spectrum Mobile Repair and Replacement (SMRRP)?What is a Global Day Pass?
This speed offer is available at specific flagged locations and is not able to be qualified for through alternative means.
What is HSI Advantage?
This feature allows customers to schedule, record, and save an unlimited number of live programs at once through the Spectrum TV App but will only save each recording for nine months.
What is Cloud DVR Unlimited?
This feature can be added to Spectrum Voice and provides unlimited calling to 70 select countries and is an additional $5.00 a month.
What is Spectrum Voice International?
Customers ordering 5 or more Xumo boxes on a single order requires this type of installation. This is also true for customers porting their Voice number or for customers at a location that has never had Spectrum service or not had service in over 5 years.
What is a Professional Installation (Pro-Install)?