CHANNEL LINEUP
Spectrum Sportsnet LA comes in what package?
TV Select (California)
What's the third step of call flow?
What is the standard rate for internet?
$64.99
It appears James St. Patrick has it all -- a drop-dead gorgeous wife, a stunning Manhattan penthouse, and the power and success that come with owning hot new nightclub Truth. But a closer look reveals a man living a double life. While loyal sidekick Tommy protects the cash-cow narcotics venture at all costs, Ghost's new reality is using Truth as more than a front to launder money.
POWER
3rd farthest planet from the sun
Earth
Babyfirst tv comes in what package?
Silver/Tier 1
Provide two examples of overcoming prepayments...
-Another family/friend to make payment
-Checking information
-Prepaid card for cash only customers
-Assume payment
$134.78
How much is STARZ standalone?
$15.00
TRUE OR FALSE:
McDonald’s once made gum flavored
broccoli.
TRUE
What tier(s) does El Rey come on?
Latino View and Digi Tier 1
What do you use in order to defend your offer?
Needs learned from customer/discovery
Triple Gold w/Latino View + Ultra with 1 DVR & 1 HD STB
$185.89
How much is the premium pack in TV Choice?
$15.00
There’s only one letter that doesn’t appear in any U.S. state name. What is it?
Q
What package does Destination America come on?
TV Gold/Digi Tier 2
How to transition from internet only customers...
Use open ended questions to discover what they like to watch. Incorporate shows/genres to deliver value.
DOUBLE PLAY SILVER, 1 DVR, NO WIFI
What package has the most premium channels?
GOLD
TRUE OR FALSE: Peanuts aren’t nuts.
TRUE. They are legumes.
What package do the Music channels come on?
ALL OF THEM...DUH!
Name the entire call flow...
Opening, serviceability, learn household needs for all LOBs, lead w/triple (gold/silver), deliver value based on needs, assumptive close, defend offer based on needs learned, step down if needed, recap and verbal acceptance
HOW MUCH IS INTERNET ASSIST WITH WIFI
$19.99
A Miami-based blood splatter expert who doesn't just solve murders; he commits them too. In fact, he's a serial killer - but he only murders the guilty, so he feels justified with his lifestyle choices.
DEXTER
At what age is the brain fully developed?
25