A TV
Is Lifestyle TV available in all areas and how many channels come with It?
Only Certain areas and 20 basic and 50 entertainment channels
What is the price for 200 MBPS
$49.99
Name 5 features of voice
Caller id, call waiting, speed dial, enhanced 911, caller id, 3 way calling, international call plan
What is the installation costs of a bundle?
$9.99 (by itself) $49.99 (professional installation)
3 Premium network including spectrum TV gold are starz, Starz encore Nd the movie channel?
False
What is the monthly lease fee to for fast in- home wifi for increased range?
$5
1) Is there any added taxes or fee to Spectrum Voice?
- False
4) Is discounted DVR service included in Spectrum TV Select, Internet & Voice Bundle?
- True
How much will it cost to upgrade from Silver to Gold and what are the add ons?
It will cost $20 and the only add on will be the International Tier.
What is the cost to add extra data to any package?
No cost it is unlimited
An email address is required for ________________ and _______________
TPV and ELOA
What will be the cost of the Internet + Spectrum Voice for the first 12 mths and 2nd year
59.98 p/mth and $74.98 p/mth after 12 mths
If we need starz, encore and epics. What’s the cost?
$5.99/Month
On how many computers can we use free security suites?
10
What is the cost of service breakdown per day for new customers
- 33 cents
What is second year price for Spectrum TV select, Internet and Voice plan?
$119.97
Provide 3 features and benefits of Spectrum TV App
Watch live tv, stream favourite shows and movies, 80+ digital channels available, 200+ live tv channels
Benefits: watch anywhere and anytime.
What is the bandwidth of the internet and what is the data cap?
No data cap and tons of bandwidth
How much will it cost to call from US to Canada and how much will it cost to call from US to India?
US to Canada is free and US to India will $5.00
What is the eligibility for contract buyout? Name 3
new triple bundle and double (internet and tv) $500 p/account
Doesn’t how many competitors they have to pay back
Non video customers upgrading to tv and internet
What is the name of web portal for using spectrum TV app? (
Spectrumtv. com
Which of the following is a feature of Spectrum Net
A) White Book Listings
B) Green Book Listings
c) Yellow Book Listings
d) Red Book Listings
3) What is the cost of long distance calls to puerto rico for Spectrum Voice?-
0
contract buyout is included in which bundles
double and triple
What is required to set up Spectrum TV and how is it set up?
Plug coax cable to HD Receiver to have the signal on the tv.
How much the gold package costs and what does it include?
$60 and it includes the WIFI Router
A customer that registered for the voice program decides to cancel it after 31 days, he/she will not be charged.
False
What comes in a bundle of Spectrum TV Gold and what are the channels in it>
15 channels on demand incl startz and encore on demand plus 7 movie channels
What is not the feature for spectrum T.V app for samsung?
Live mini guide
b) Upto 200 live TV channels
c) access to enhanced search features
d) access to free and subscription video on demand
A.- Upto 200 live TV channels
2) What will be the additional charge for upgrading
Spectrum Internet to Gig
a) 49.99/month
b) 40/month
c) 50/month
d) 60/ month
How many value-added features are there for Spectrum Voice?
18
3) What will be the bundle price of SPECTRUM Internet & Spectrum TV Select
a) 84.99
b) 99.97
c) 89.98
d) 77.99