Safety/Bonus
Supervisors are required to send out __________ as the initial notification of an accident/incident involving an employee.
What is a First Report Email
To maintain a productive work environment, Charter expects employees to be reliable, punctual, and prepared to begin work at the designated start time.
When do employees clock in for work?
-At the start of their shift and are ready to begin working.
Paid time cannot be carried over to the next calendar year.
What is Personal Time
Golf fees (except when part of customer entertainment, employee appreciation/reward or professional association activities).
What are non-reimbursable expenses
Six weeks of paid leave to bond with their newborn or newly adopted child
What is Paid Parental Leave
-The Nurse line is called
-Supervisor initiates Escreen
-Supervisor Drives EE to the Clinic
-Supervisor stays at the clinic while the employee is being seen by the doctor.
What is a report of an injury or pain process
Employees absent due to illness or injury must comply with all requirements, including contacting Sedgwick if using sick time more than 3 days consecutive and providing certification for absence of more than 3 consecutive calendar days.
What is the Sick Leave Policy
EE’s illness, injury, or other health needs. Care for child, parent, spouse, or domestic partner or who has an illness, injury, medical condition etc. Domestic violence and other purpose mandated by applicable law.
What is Sick Leave
True or False
Employees will receive $65 per day while traveling to cover the cost of meals
False
Employees will receive $60 per day while traveling to cover the cost of meals
True or False: Personal Leave covers certain medical and non-medical reasons related to the employee, in addition to medical care for covered family members
False: Personal Leave covers certain non-medical reasons related to the employee, in addition to medical care for covered family members
Note: On a serious MVA Supervisors must save all Verizon reveal reports (1 month detail report).
What is the Motor Vehicle Accident Reporting process/ Panorama
Open - Curious - Self Awareness
What is an Inclusive Mindset
It is a serious violation of this Policy and Charter’s Code of Conduct for an employee to falsify or engage in unauthorized alteration of an electronic timecard or any other timekeeping record. An employee who fails to report time off, alters without authorization, falsifies, or misrepresents hours worked or paid time off is subject to corrective action, up to and including the termination of employment.
What is the Timekeeping Policy
Eligible Titles for the Employee Travel Program
Eligible Titles
•Field Technician & Supervisor
•Maintenance Technician & Supervisor
•Construction Coordinator & Supervisor
•Fiber Technician & Supervisor
•Other titles as approved by Field Operations Executive leadership (SVP+)
The employee’s aunt and uncle
What is covered family members under the Bereavement Policy
•A company vehicle hits a customer's fence, lawn damage, mailbox, carport or garage, enter it into IDEAGEN as Auto Record Only.
•Call or email Damage team to handle, Damage Claims Department 877-214-8511 or DamageAssessment@Charter.com
What is the Property Damage caused by a company vehicle at a customer's home process
Repeated unscheduled absences taken on a day that a request for time off was not approved
What is a Pattern
EE will also receive holiday pay if the EE is away from work on vacation, personal, pre-approved sick time, jury duty or bereavement the day before or after the holiday including if EE is on IFMLA or continuous FMLA except when EE is on PPL.
What is the Holiday Policy
Update Charter Time and monitor team entries on an ongoing basis
Supervisors and/or managers are responsible for the first resolution and research of an employee inquiry
What are supervisor responsibilities
New leave requests should be reported to Sedgwick in advance when possible and no later than within two (2) calendar days from the employee’s initial absence date following the employee’s discussion with HR.
What is FMLA
Control & Contain: If possible, stop source of leak, stop release from spreading.
What is the Environmental leak of spill process
Make it clear where your views are aligned, explore areas where you have contradictory points of view, and offer insight for what the team member has left out.
What is You, Me, Agree
Paid time off will be reviewed based on business needs.
What is vacation time
No-show, PTO, Sick time or do not report to work
What are reasons an employee will not receive a travel per diem payment
Definition: the fundamental, primary duties of a position that an employee must be able to perform, with or without reasonable accommodations
ADA: The essential functions of the job