COMPETITIVE EDGE
What is something that T-Mobile offers that is similar to Spectrum's Anytime Upgrade?
T-Mobile Jump
When highlighting our latest and greatest devices, where should a specialist take the customer?
Demo Table
How is Mobile PSU yield calculated?
Mobile PSU sales/Mobile PSU Opportunities
How much data usage do you get with UNL+ before reduced speed?
What is the Video Resolution you can get with UNL+? 50 GB and Up to 720P
What should be the bare minimum sold with each device?
Charging block/cube
Which mobile provider recently announced a rate plan increase?
T-Mobile
What sales tools are available to position mobile savings and bundling benefits to our customers?
Mobile Savings Calculator/SPP 4 Landing Page
What is the maximum number of lines a customer can have in their Spectrum Mobile account?
10. Beginning 4/29, customers may have up to 12 phone lines and up to 20 mobile devices (phone, watches, tablets.)
Is there a limit to how many times a customer can use Anytime Upgrade?
No
What is the best accessory deal we offer in Spectrum Stores?
59.99 bundle that includes case, screen protector, and charging block.
What makes our Phone Balance Buyout better than our competitors?
No trade-in required
When discussing mobile savings, which savings should be highlighted?
Monthly and Annual Savings
How many sizes does the iPad Air come in?
Beginning Tuesday, January 28, 2025, Spectrum Mobile Unlimited Plus customers traveling internationally in 175+ countries can now use up to __ GB per bill cycle of high-speed data, plus unlimited free phone calls.
10GB
What accessory incentive is offered for April?
$5 for Every Accessory Sold
How does a customer qualify for a free line?
New Customer: Spectrum One w/free line
BOGO
Existing Customer without mobile
What offer do we have for customers who are locked in device payment plans?
Phone Balance Buyout
Benefit of combining mobile with advanced wifi?
Speed boost is available depending on device speeds are up to 1 Gig even if not subscribed
True or False: You can upgrade a device with a cracked scree with UNL +
True: As long as the phone is functional. Non functional devices can incur a fee of $99
What Air Pods are offered in Store?
Air Pods Pro 2 and 4 and Airpods 3rd Gen
What additional discounts do new customers get when signing up for Gig and two mobile lines?
10 dollars off the first two lines on UNL+
What Top 4 Lifestyle questions must be asked to uncover a customer's mobile needs?
provider, devices, data usage, and cost
What offer do we have for those cancelling their lines?
10 Dollar Retention for 6 months
How much Hot Spot data allowances do you have with UNL+?
What is the West Region Accessory Sell-in goal?
20%