cable /video
HOW MANY CHANNELS ARE IN TV ESSENTIALS AND HOW MANY ON DEMOND
60 CHANNELS AND THOUSANDS ON DEMOND
WHAT DO YOU NEEED TO PITCH FIRST WHEN SELLING CABLE
PITCH APPLE TV FIRST
WHAT IS YOUR LEADING PITCH IN (INTERCEPT)
LEADING PITCH IN (SELECT)
ESSENTIALS
SELECT CABLE
WHEN DOES COSTUMER PAY FIRST MONTHS BILL
With pre-payment required: NOW, on the phone!
B). Without pre-payment required: 30 days from instillation
COMMISSION PAYOUT FOR MOBILE
FIRST TIME $10
SECOND TIME $15
THIRD TIME $20
3 DEVICES NOT COMPATIBLE WITH THE APP
PS4
XBOX 360
ROKU
FIRE STICK
HOW MANY CHANNLES ARE IN SELECT AND HOW MANY LOCALS
125 PLUS AND ALL LOCALS
"UP TOO"
WHAT DOES TWC MEAN
TIME WARNER CABLE
HOW MUCH IS YOUR BASE PAY
10.50
DEVICES THAT ARE COMPATIBLE
APPLE PRODUTS
ANDROID
XBOX ONE
SMAMSUNG 2012 OR NEWER
WHAT DOES TPV STAND FOR AND WHEN DO WE USE IT
THIRD PARTY VERIFICATION AND WHEN WE SELL HOMEPHONES
NAME A CALLING FETURE OF THE HOMEPHONE
•Enhanced 911:
Sends information to emergency services
•Caller I.D:
Know who’s calling
•NomoRobo
No automated or telemarketer calls
WHAT DOES CHR STAND FOR
MOBILE TRANSFER
1. Offer Mobile Service
2. End Call
3. Take down their name, address, phone number & time they wish to be reached out to on paper
4. Write down your ID number (provided Friday)
5. Take it over to a mobile agent or a supervisor!
WHAT MUST YOU SELL WITH CABLE
EITHER APPLE TV OR A CABLE BOX
what is the one thing you offer at the begging and end of call
SPECTRUM MOBILE
WHAT MUST YOU ALWAYS OFFER WHEN SELLING HOMEPHONE
BATTERY BACK UP
WHAT TYPE OF COSTUMERS ARE IN THE INTERCEPT LIST
NEW
THE 3 DIFFRENT CABLE PACKAGES
Select: 125+ channels
no movie channels
Silver: 175+
2 movie channels
gold: 200+
5 movie channels
HOW MUCH IS AN APPPLE TV AND HOW MUCH IS CABLE BOX
APPLE TV IS 4.50 AND CABLE BOX 8.99 PER MONTH
WIFI PRICING
5.00 A MONTH
9.99 ACTIVATION FEE
WHERE DO YOU FIND PRICING SHEETS AND REBUTTAL BOOK
CSNOW
WHAT TYPE OF COSTUMERS ARE IN THE SELECT LIST
CURRENT OR OLD
DOWNLOAD SPEEDS OF OUR INTERNET
200
400
940