What are the two levels of meaning?
Content and Relationship
How we communication and how others communication with us
What is the difference between Hearing and Listening?
Hearing is Passive/Listening is Active
What is Nonverbal Communication?
What are the Interaction Patterns of Group Communication?
Centralized and Decentralized
What are the 5 parts to the Linear Model?
Sender, Message, Receiver, Noise, and Channels
What is an Identity Script?
Rules/Roles for how we are supposed to live and be
What is Mindfulness?
Being fully engaged and focusing on what is happening here and now
Interpretation creates what?
Meaning
For groups to exist there must be
Interaction, Interdependence, A common Goal, and Shared Rules of Conduct
What makes the Transactional Model of Communication different from the Linear Model?
The sender and receiver send messages at the same time.
What are the 3 types of Communication (in Personal Identity)?
Direct, Identity Script, and Attachment Style
What are the two broad types of obstacles?
External and Internal
Verbal Communication is what?
Arbitrary, Ambiguous, and Abstract
Organizational Communication relies on what kind of structure?
Hierarchical
List at least 5 out of the 7 studies of communication that do not involve Public Speaking
Interpersonal Communication, Group Communication, Organizational Communication, Public Communication, Health Communication, Mass & Social Media Communication, and Intercultural Communication
What are the Multidimensional parts of the Self?
Physical Self, Cognitive Self, Emotional Self, Social Self, and Moral Self
What are the 6 types of Nonlistening?
Pseudolistening, Monopolizing, Selected Listening, Defensive Listening, Ambushing, Literal Listening
What are the two kinds of rules of Verbal Communication?
Regulative and Constitutive
What are the 4 structures of Organizational Culture?
Roles, Rules, Policies, and Communication Networks
Which forms of communication involve Ethical Issues?
All forms
What is an Ego Boundary?
Where the Self stops and the rest of the world begins
What are the four ways Perception attaches meaning to Effective Listening?
Selection, Organization, Stereotyping, Punctuation
List 7 of the 9 types of Nonverbal Communication
Kinesics, Haptics, Physical Appearance, Artifacts, Proxemics, Environmental Factors, Chronemics, Paralanguage, and Silences
What are the 4 kinds of communication in groups?
Task, Procedural, Climate, Egocentric/Dysfunctional