Chapter 1-2
Surveys report that 75% of Americans have _____________, the fear of speaking in public
Glossophobia
is the exchange of thoughts, messages, or information
Communication
What are the three purposes of giving a speech?
Inform, persuade, inspire.
articulating sounds to produce recognizable words
Pronunciation
refers to proper reasoning
Logos
Communication apprehension refers to
Fear in any communication situation
Communication is a _________, not an event
Process
Words that manipulate or carry a highly negative or positive connotation.
Value laden words.
exchanging one sound for another
Substitution
refers to the use of emotions to motivate an audience
Pathos
True or False: Public speaking is just about speaking in front of hundreds of people in a crowded auditorium
False
Using someone else’s words or ideas as if they were your own is
Plagiarism
The communication you have with yourself inside your head
Intrapersonal communication
using the lips, teeth, tongue, hard and soft palate, and glottis to shape sound
Articulation
is an appeal based on the audience’s perception of the speaker as a credible source who reflects character, intelligence, and goodwill
Ethos
What is the term for our tendency to accept only information that agrees with what we already think about ourselves?
Self-selective verification
When you attempt to know your audience better for the purpose of communicating more effectively, you are practicing
Audience analysis
This includes analysis or comments that are designed to help someone improve their performance in a specific area.
Constructive criticism
happens when an extra sound is added to a word
Addition
A ________________ should reinforce or change the beliefs, attitudes, or actions of the listeners
Persuasive speech
When giving constructive criticism, what is the first thing you should do?
Give them a compliment.
looks for physical and cultural similarities and differences in a specific audience
Demographic analysis
This is gained when the audience knows that the speaker has integrity, or follows a strict code of ethics.
Credibility
What is the difference between hearing and listening?
Hearing is subconscious like breathing or your heart beating. Listening is a conscious mental process where you focus on sounds.
divides human needs into five categories: physiological, safety, social, ego, and self-actualization
Maslow's Hierarchy of Needs