This is characterized as a person with a high propensity to trust, combined with a low analysis.
What is Gullibility?
100
After the Enron and WorldCom scandals a study showed an employee's trust in management to be 44 percent.
What is SOCIETAL TRUST?
100
These graphic symbols can conjure up either positive or negative feelings based upon personal experience with or reputation of the organization which they represent.
What are COMAPNY LOGOS? (Or "logos" by itself is an acceptable answer).
100
Unlike a company, family relationship trust is not a ......
What is TRANSACTIONAL THING
100
When trust is high, an inclusive workplace is created that fosters this
What is the Development of Others?
200
This is the ideal quadrant of the Smart Trust Matrix.
What is Zone 2, or Judgment?
200
Sometimes when you violate trust with a customer, you lose that customer forever.
What is MARKET TRUST?
200
To ensure market trust, schools, government entities, and individuals often rely on this.
What is REPUTATION?
200
Family relationships are significantly more important and have.....
What is FAR-REACHING IMPLICATIONS
200
This is facilitated by a workplace that maintains a high level of trust
What is Cooperation and Teamwork?
300
This is the zone in the Smart Trust Matrix that is high risk and low reward.
What is Zone 3 or Indecision?
300
Covey uses himself as an example of this dimension of trust.
What is ORGANIZATIONAL TRUST?
300
Corporations depend heavily on this to establish market trust.
What is BRAND?
300
Trust can be restored even in the most difficult and tender situations if people are .....
What is WILLING
300
By maintaining a high level of organizational trust, these are able to be resolved in a constructive way
What are interpersonal conflicts
400
This is the zone characterized by a low propensity to trust coupled with a high degree of analysis.
What is Zone 4 or Suspicion?
400
Trust can be restored even in the most difficult and tender situations if people are willing.
What is RELATIONSHIP TRUST?
400
In a 2005 study, this corporation ranked first in a list of the 60 most recognizable companies in America for the 7th year in a row.
Who is Johnson and Johnson?
400
When employees are skilled in the art of conducting crucial conversations, this is increased and this is reduced
What is Trust and Transaction Costs (Crucial Conversations, Ch 1)
500
This is the number one responsibility of all leaders.
What is to inspire trust?
500
Often the most difficult trust to restore is trust in ourselves.
What is SELF TRUST?
500
In a 2005 study, this corporation ranked 59th in a list of the 60 most recognizable companies in America.
What is WorldCom?
500
When an organization establishes a high level of trust, these four competencies of the ‘Leading People’ ECQ are enhanced
What are Conflict Management, Leveraging Diversity, Developing Others and Team Building?