#1
#2/3
#4
Procedures
General
100

How many people should be in the office when medication is being administered?

What is two

100

Where in CRCT can we confirm a client's authorization for treatment?  When do we check this?

Lefthand side---authorizations.  Check 

100

Where should the #4 staff spend most of their time?

On the floor!

100

What should be included in all emails regarding specific clients?  What should not be included?

Record ID.  Patient-identifying info.

100

Name all four modules of dialectical behavioral therapy

Distress tolerance, emotional regulation, mindfulness, and interpersonal effectiveness

200

How often do we check diabetic clients' blood sugar?

3x/day at meals if insulin dependent.  At intake and as needed if not insulin dependent.  

Another valid answer is check the medical guidelines page.

200

What's a good #2/3 task to do at 9am?

A treatment plan, of course!

200

What time should all morning dishes be cleaned up by?

Evening dishes?

8:30am

11:15pm

200

If there's a medical emergency, who needs to be called?

Supervisor if one is not on site.  Client's emergency contact.

200

If someone comes into Spera stating they would like to volunteer, how can you help them get set up?

Determine needs, volunteer interest form, tour, volunteer orientation.   

300

What are the five rights of medication management?

Right person, right medication, right dose, right time, right route.

300

What are the steps of admitting a client to STR by doing their first STR plan?

BPS assessment (if needed), treatment plan, STR guidelines review, family visits/outings review, chore, review of plans sheets.  

300

When can someone's vital status be switched to while 1x/daily?  Why would they be put on while awake/every 24 hours?

If they've been monitored for 24 hours and their blood pressure is below 140/90.  While awake status is for those with blood pressure higher than 140/90.  

300

The sharps container is full.  What do you do?

Tape it up.  Throw it away.  Put new one in its place.  Email AJ to request a new one be delivered so we have a spare ready to go.  

300

A client reports not having a psychiatric provider and wanting to see one while in treatment.  What are the options for care?

Sharon/Morgan, CMH, Packard Health, others.  It depends!

400

We use this tool to track and manage client's money that is being held by staff.

What are cash logs

400

These are utilized to organize out system for post-discharge follow-up.

What are 72-hour follow ups

400

Who should be in the kitchen?

Committed volunteers, clients at meal clean-up times, and clients who have permission to be in there for a specific reason.

400

A client mentions the handle for the women's shower is broken.  What should you do?

Take a look at it to confirm, determine if it's an easy fix, contact Ross/Ted.

400

Who do we call/email for issues related to Apricot, Email, CRCT, or health/safety issues?

AJ!

500

How often should we update the intake team screening for a client on our waitlist?

Every three days

500

This is a perfect task to do when clients are off-site and you have free time

Dorm searches

500

How many staff are present for 3pm group?  What are their roles?

Two.  Day person takes lead on facilitation while evening person takes lead on documentation.

500

We use this to allow clients to request off-site appointments.

Appointment request form

500

List four people in Dawn Farm leadership who started as Spera Counselors

Anna, Ray, Ross, Stacey, Brad.  

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