General Rules
What type of service animal do we not accept at Round 1?
Emotional Supports Animals (ESA)
Trampoline capacity
20 (Update: 15)
What's the required gear for Mechanical Bull?
Helmets are optional.
3 Rules for trampoline
What do we ask for when checking guests in?
ID and QR code
What are the three acceptable identifications that we accept in Round 1?
State's ID, Passport, and Military ID.
Batting cage equipment?
1 adult helmet and 1 youth helmet, 1 adult bat and 1 youth bat
Gear for the Multicourts? (Basketball, Volleyball, CatchZone)
Closed toe Shoes
Weight limit for trampoline
250 LBs
What is the guardian rule?
Any minors must have at least 1 Adult with a valid ID accompanying them at all times
What type of service animals do we accept at Round 1?
Can Only Be Dogs & Miniature Horses??
Kid's zone requirements? (Age and attire)
Kids 12 and under can enter with grip socks
Gear for Trampoline?
Non-Slip socks.
What is considered jumping?
Taking off and landing on both feet (No skipping through pads)
What discounts can you give to customers?
$1 military discount with valid military ID
$1 senior citizen discount for guests 55+
BONUS 100PTs: $2 club discount for guests with a Round One card
What are the 2 exceptions for not paying to enter into SpoCha?
Caretakers/Personal Care Assistants and film/photographers
What equipment for the basketball courts?
Adult basketball, youth basketball, and a playground ball
Gear for Skating Rink?
Wrist guards and elbow pads are required. Helmets and knee pads are optional.
Requirements to enter trampoline
Be able to walk around on their own, grip socks, and no loose items
What is the curfew rule? (House Rules)
After 10pm, all guests must be 18 with a valid ID.
After 12am, all guests must be 21 with a valid ID.
Unless they have a 25 year old with a valid ID with them.
What are the 4Ss!?
Smile, Speed, Sincerity, and Safety?
What equipment belongs in the catch court?
Adult and kids baseball gloves, baseball, softball, frisbee, and football
Gear for Go Karts?
Helmet and closed toe shoes are required
Guest wait time to enter trampoline if the capacity is reached
10 minutes, staff will start the timer when capacity is reached.
How do you find a guest without a QR code?
You can go to usage history of the day and look up guests by their last name or phone number.