SUPRISE ME 1
"CLEAN COMB CLEAN TOWEL"
WHAT IS THE NAME OF OUR FOUNDER?
GORDON B LOGAN
HOW DO YOU TELL CLIENT ABOUT SURVEY
LINK ON RECEIPT OR THEY WILL GET SURVEY IN EMAIL IF THEY HAVE CORRECT EMAIL ON FILE
WHAT CAN YOU SUGGEST TO SOMEONE WHO DOESNT LIKE TO USE PRODUCT
HAIR AND BODY, TOP DOWN, HITMAN, LEMON SAGE OR LAVENDAR SPRAYS, CON MAN, BIO FUEL, OIL, SHAMPOO, CONDITIONER
HOW MANY SPORT CLIPS LOCATIONS ARE THERE? (APPROXIMATELY)
MORE THAN 1,850
WHAT ARE SOME WAYS TO INCREASE YOUR TOTAL AVERAGE TICKET (TAT)?
MVP/TRIPLE PLAY /ULTIMATE
BEARD TRIM
SELL PRODUCT
QUICK DESIGN
ADD ONS
WHEN AN WHERE WAS SPORT CLIPS FOUNDED (APPROXIMATELY)
1993 GEORGETOWN TEXAS
OFFER TRIPLE PLAY, ASK AGAIN AT END OF CUT. EXPLAIN BENEFITS OF WASHING IT
NAME THE 3 CUTTING AIDS
TEA TREE HAIR AND BODY, BIO FUEL, AC PREP AND PRIME
WHO IS OUR AREA COACH?
JULIE ZIMMERMAN
HOW DO YOU INCREASE YOUR SERVICE $ / HOUR
MVP / TRIPLE PLAY / ULTIMATE
BE MORE EFFICENT
DO MORE CLIENTS PER HOUR
HEART OF A CHAMPION
DO WHATS RIGHT. DO YOUR BEST. TREAT OTHERS THE WAY THEY WANT TO BE TREATED.
VARSITY AND MVP RANGE AND TRANSITION GOAL
VARSITY 13-17 , MVP 18-22 , TRANSITION 3 OR BELOW IDEALLY 2
I HAVE THINNING HAIR, GIVE ME A FEW OPTIONS FOR SOLUTIONS
ACTIIV, LEMON SAGE, VOLUMIZING STYLING PRODUCTS, ETC
WHEN AND HOW OFTEN DO WE NEED TO FILL OUT OUR NUMBERS
DAILY - START OF SHIFT
HOW CAN YOU CALCULATE HOW MANY WASHES YOU NEED TO DO PER WEEK / PER DAY TO HIT COMMISION?
YOUR CUT/HOUR MULTIPLIED BY AMOUNT OF HOURS
TAKE THAT AND MULTIPLE BY YOUR BACK BAR GOAL
EXAMPLR: 1.8 X 40 HOURS = 72 CLIENTS A WEEK 72 X .50 = 36 WASHES A WEEK, DIVIDED BY 5 DAYS A WEEK IS 7 WASHES A DAY
3 KEY QUESTIONS
1: CAN I TRUST YOU?
2: ARE YOU COMMITTED TO EXCELLENCE?
3. DO YOU CARE ABOUT ME?
HOW DO YOU EDUCATE ON PRODUCT AT THE SINKS?
DONT A YOU GIVE THEM A RECCOMENDATION BASED ON THEIR HAIR/ SCALP NEEDS. YOU CAN ASK ABOUT ALLERGY, SCENT PREFERENCE, ETC. TELL THEM HOW TO USE IT, HOW MUCH TO USE, HOW OFTEN, AND WHY IT WILL HELP
WE ARE OUT OF PHANTOM.. WHAT CAN YOU USE/ RECCOMEND INSTEAD?
REFORMER, TEA TREE SHAPING CREAM, ETC
NAME A FEW THINGS WE GET GRADED ON DURING SUPRISE SUCCESS CHECKS
LICENSES OUT AND GOOD
NUMBERS UPDATED
5 PT PLAY
VEST NAME TAG DRESS CODE
CLEANLINESS
MISSION STATEMENT, 3 KEY QUESTIONS, HEART OF CHAMPION
WHAT ARE SOME WAYS YOU CAN MAKE SURE CLIENT IS HAPPY BEFORE THEY LEAVE
SHOW BACK WITH MIRROR
HAVE THEM FEEL IT OR COMB IT THEMSELVES
WASH IT
"DO YOU WANT ANYTHING CHANGED?"
GOOD CONSULTATION
MISSION STATEMENT
TO CREATE A CHAMPIONSHIP HAIRCUT EXPERIENCE FOR MEN AND BOYS IN AN EXCITING SPORTS ENVIRONMENT
WHAT 4 THINGS SHOULD YOU DO WHILE CASHING OUT CLIENTS?
SURVEY, WALK TO SHELF, BUSINESS CARDS, CONFIRM EMAIL
WHAT DOES GIBS STAND FOR?
GUYS INTO BEARD STUFF
YOU WORK 30 ISH HOURS A WEEK, YOUR THPC GOAL IS 1.50 AND YOU DO 1.7 CUTS PER HOUR, HOW MANY PRODUCTS DO YOU NEED TO SELL THAT WEEK TO HIT YOUR GOAL?
4 ISH
30 x 1.7 = 51
51 x 1.50 = 76
76 / 20 (average product) = 3.8