Organizing/Delegating
What is organizing?
This management function involves delegating and coordinating tasks and resources to achieve objectives.
This is the shared set of values, beliefs, and standards for acceptable behavior in an organization.
organizational culture
These are the four central management functions
planning, organizing, leading, and controlling
This is the process of taking corrective action to meet objectives
problem solving
Organizational Resources include
• Human
• Financial
• Physical
• Informationa
What is authority?
the right to make decisions, issue orders, and use resources.
A new ticketing system creates fear and inconvenience for employees. These are two common reasons people do this.
resist change
This management function involves setting objectives and deciding how to achieve them
planning
What is decision making?
This is the process of selecting a course of action that will solve a problem. Choosing alternatives.
What is Total quality management (TQM)?
Total quality management (TQM) is the
process through which everyone in the
organization focuses on the customer
in order to continually improve product
value.
What is recommending authority?
A manager asks an employee to suggest a solution but retains the final decision.
A motorsports organization introduces shock-absorbing barriers to improve driver safety. This is an example of what type of innovation?
product innovation
This function involves measuring performance and taking corrective action
controlling
What are programmed decisions?
Recurring or routine decisions
List 4 factors in the external environment
Competition • Suppliers • Workforce • Customers
• Shareholders • Society • Technology • Economy
• Governments
What is a tall organization?
An organization has many management layers and narrow spans of control.
This management approach focuses companywide on customer value and continual improvement of systems and processes.
total quality management (TQM)
These three levels make up a typical management hierarchy.
top, middle, and first-line managers
What are nonprogrammed decisions?
Significant, nonrecurring, nonroutine decisions
Define Multinational Corporation (MNC) and provide an example
A multinational corporation has significant operations in more than one country. And it generates at least 25% of its revenue from outside its homebase.
Examples include Nike, Gold’s Gym,
and the YMCA.
A sport organization's marketing and HR departments work independently, causing event-planning problems. What organizational concept would help bring their activities together?
integration
A manager wants to overcome resistance to a major organizational change. Name two recommended actions.
Create a climate of trust, develop a change plan, explain the need for change, create a win–win situation, or involve and support employees.
the three types of management skills
technical, interpersonal, and conceptual/
What is the first step of effective decision making?
define the problem or opportunity
Is productivity the most important aspect of any sports organization's employees' and players' success? [yes/no]
Yes