Team/Company Performance & Fun
A poor dad joke made the rounds a while ago in our Friday Fun catch up, heres the punchline, what was the set up?
'In case he got a hole in one'
Why Did the Golfer Wear Two Pairs of Pants?
Who was the to be nominated by another colleague on the WOF and what was the nomination for?
BB, nominated by ABJ for helping with their workload.
In the tip of the week, what two actions should we complete when working TPLF's and the customer doesn't answer your OB call?
Assign the claim and third party exposure to non-direct notifications.
Create the 'TP Allegations' activity.
What was the answer that Nic provided in a previous spotlight back when we had this question...
'how many colleagues have completed (from ND) the best companies to work for survey?
100% thank you guys!
(correct answer was 19 imo at the time lol)
How can someone win the upcoming 'Ultimate Chocolate Quiz'?
By correctly guessing the chocolate bar from a picture of its inside
What have we been asked to complete to develop more effective guidance when handling calls involving Accident Management Companies?
The Internal AMC survey
(if you haven't already, please use the link to complete :) )
How many ERAC Credit Hires did we manage to complete as a team on Tuesday?
(Clue; triple figures following Easter Weekend)
104!! 100% completed :)
What was last weeks closure rate for MRT?
44%
How can we help MRT get to the complaints which are in scope quicker?
By making sure we select the correct drop downs when logging on Respond.
How many customers supported by aftercare in March?
260
Who from Team Nic made it onto the Wall of Awesomeness for W/C 6th April?
ABJ!!!!
If you are copying in an email address so a copy of the email gets attached to GW but no further action is needed what email address would you use?
autofiling@hastingsdirect.com