General
A robust ___ is important for pro success. As it increases the likelihood of connecting with homeowners.
Profile
We no longer use the word call in our SPG. What do we use instead.
Connect/Contact
What tab in Betti is new and needed to be completed to determine the sp's monthly cost?
True or False: You are only supposed to use the ACAC method with SPP, completely replacing AIM and ARM methods.
False, ACAC is an additional tool in your toolbelt.
The Single Pro Product is the best of both by combining the ____ from the leads product with the ____ of the ads product.
Choice and consistency
Which portion of the SPG explains to the SP how the service works for the homeowner?
Value Build
What tab do you hover over to get to the "subscriptions" page?
Membership
What does ACAC stand for?
Acknowledge
Clarify
Address
Confirm
True or False: You can sell all PWC's with SPP
True!
What section can we not leave without finding a pain point?
Discovery
True or False: When setting up a pro, we must set their Max Forecast 1.5x-2x higher than their lead value.
True
Give an example of a clarifying statement and explain the reasoning behind why we incorporate it in the ACAC method.
EX:
To make sure we fully understand the objection at hand.
We have four types of leads. Which type of leads will our pros receive?
Standard Leads
In the SPG we use which two new sections to confirm an SP is interested in moving forward. What are those?
Trial Close & Triple Down
What membership do all SPP pros need attached to their account?
Waived Annual HomeAdvisor Directory Membership $0.00
What are the 2 different reasons for getting an objection at price/card?
Value & Price
Name 2 of the 5 of the Core Values of Single Pro Product.
Only One of Everything
Be Operationally Excellent
Simplify to the core
Write It Down
Be a Steward
Name all of the 5 Must Dos
Always communicate that these are leads and not guaranteed jobs
Always communicate the importance of responding to Leads as quickly as possible
Always communicate that the SP will be competing on Leads
Always communicate that this is a 12-month agreement with an early termination fee
You must download the pro app and send a link to get ratings and reviews for your advertising to be most effective
What is the name of the pactsafe we will be sending our pros.
SPP Contract
When we first give the price and go for the card and the SP objects or says no, what statement must we use to find the reason behind the no (include the full verbiage in the answer)
Isolation statement: When I’m speaking with a client and they don’t act on this immediately, it usually boils down to one of two reasons: the price or they don’t see the value, which is it for you?