VIDEO
What is the standard promotional price for TV Select for EXISTING internet customers?
54.99/mo
How much is WiFi Service per month?
5.00/mo
How much is Spectrum Voice International per month?
5.00/mo in addition to cost of Voice Service
How much is two lines of unlimited mobile service per month?
59.98/mo
How much is an Apple TV if purchased through the EIP? How long is the term for the EIP?
8.99/mo for 20 months.
What is the standard rate pricing for TV Select?
79.99/mo
What is the standard (rack) rate for Spectrum Internet?
74.99/mo
How much is Voice as a standalone product?
29.99/mo
How many lines of Mobile can a customer have on their account?
Up to ten.
What is the price for a digital receiver per month?
9.99 per month
True or False, Entertainment View and Sports View can be added to TV Choice?
True
What is the price of SIA per month?
17.99/mo (14.99 in NY and NJ markets)
How many Spectrum Voice lines can a residence have?
Up to 2 separate lines.
How many WiFi hotspots do we have across the country?
Over 500,000.
What is the standard rate for single DVR service per month?
12.99
What is the promotional price for TV Essentials?
TV Essentials does not have a promotional price, it is 19.99/mo.
Name all five tiers of available internet service for SPP 3.0.
SIA, Internet100, Standard (Flagship) Internet, Internet Ultra, and Gig
True or false, we include all taxes and fees with our voice service?
True
How much is the SmartWatch Access Plan per month?
10.00/mo
True or False, a customer can access pay per view through their customer owned devices?
False, pay per view requires a Spectrum receiver.
True or False, TV Silver and Gold can be added to TV Select or Mi Plan Latino?
False, TV Silver and TV Gold are no longer available.
How many instances of standard internet can residentials accounts have?
Up to six instances
True or false, customers can use their own modem with our Voice service?
False, must use a Spectrum provided eMTA
How many minutes per month do customers get of free calling to Canada or Mexico?
2000
True or false, we can add Whole House DVR to a customer's account?
False, it can be migrated but not added.